Phone Operator - Baldwin County

Seeking a medical phone operator dedicated to delivering exceptional customer service.  In this important role, you will play a pivotal part as a representative of the practice in ensuring that patients receive prompt and professional communication.  Candidate must be able to work together with a supportive team and manage patient inquiries in a timely and accurate manner.  We value individuals that are eager to learn and grow; previous experience in customer service or healthcare setting is preferred but not a requirement. Competitive salary in keeping with experience level, and comprehensive benefits including health insurance, retirement plans, and more. If you are passionate about healthcare, possess excellent communication skills, and thrive in a dynamic team environment, we encourage you to apply.

Daily Duties:

Answer incoming calls promptly and professionally.

Assist patients with inquiries, appointment scheduling, and directing calls to appropriate departments.  

Manage patient inquiries ensuring timely and accurate responses. 

Collaborate with a team that values your ideas on how to improve patient experience. 

Benefits:

Health and Dental Insurance

Paid Time Off

Paid Holidays

Paid Sick Days

401k Plan

401k Match

Life Insurance

AD&D Insurance

Flexible Spending Account

Free Parking

Location: Fairhope Office on the campus of Thomas Hospital