Pharmacy Prior Authorization Trainee

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

We’re looking for motivated, detail-oriented individuals to join our Pharmacy Operations team as a Pharmacy Prior Authorization Trainee. This is an exciting opportunity to begin a career in healthcare and gain hands-on training in Prior Authorization (PA) processes, insurance navigation, and pharmacy operations.

No prior authorization experience is required- we will train you.

This is a fully On-site role in Robinson Township, Pittsburgh

What you’ll do:

• Learn the fundamentals of prior authorization processes and pharmacy workflows

• Assist in initiating prior authorization requests under guidance

• Utilize Knowledge Base materials as a foundation for resolving inquiries

• Follow up on authorization status updates

• Escalate complex or clinical cases to experienced team members

• Develop knowledge of pharmacy benefits, insurance terminology, and compliance standards

• Maintain confidentiality of patient and proprietary information

• As you grow in the role, you’ll take on increased ownership and develop into a fully skilled Prior Authorization agent. Work to resolve common data entry issues with internal stakeholders

• Strive to meet and exceed structured performance targets.

• Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

What makes you a great fit:

• Strong interest in building a career in healthcare or pharmacy operations

• Customer service, call center, retail, or administrative experience preferred

• Excellent verbal and written communication skills

• Strong attention to detail and ability to follow structured processes

• Comfortable learning new systems and working across multiple tools

• Problem-solving mindset with a willingness to ask questions

• Ability to work collaboratively in a fast-paced team environment

• Passion for helping patients access the medications they need

Requirements

• Desire to work in a customer/patient-centric role

• High school diploma or GED required

• Strong technical aptitude and ability to learn complex new software

• Customer service experience preferred

• Strong verbal and written communication skills

• A passion for providing top-notch patient care

Hours/Location:

• Shift: 40hours/week (rotational shifts between 9 AM- 8 PM EST)

• Weekly rotating schedules: 2 weeks of 9:00 AM - 5:00 PM EST, 1 week 11 AM- 7 PM EST and 1 week 12 PM - 8 PM ES

• Possible rotational Saturday's shift 9:00 AM - 5:00 PM EST

Benefits:

• Health Benefits, 401K

• Holiday pay

• Overtime eligible

• Casual dress code

• Free Snacks

• Free Shuttle service

#blinkindeed

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.