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Pharmacy Assistant - Ottawa

OMS / Royal Drugs

Location not specified

Posted: December 9, 2025

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Job Description

Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose:

Pharmacy Assistants work with the Pharmacists and Registered Pharmacy Technicians to fulfill customer orders in a timely manner while ensuring accuracy.

Job Title: Pharmacy Assistant
Reports to: Pharmacy Manager
Location: Carling (Ottawa)
No. of Positions: 1
ATR: 4934
Type: Full-Time

Job Responsibilities:

Entering prescriptions (regular and specialty) through Kroll
Performing all technical aspects of dispensing of prescriptions, including receiving the order/refill, procuring complete and current information, computer entry, preparation and labeling in an efficient, accurate and timely fashion
Identifying and referring any clinical questions to the pharmacists and management questions to the pharmacist manager or pharmacist on duty
Maintaining current and accurate patient profile information
Clerical duties including completing all records, documentation and patient or third party billings/charges, preparing receipts, invoices, letters, memos and general filling
Demonstrating excellent customer service skills at the cash area
Handling cash register and credit/debit card usage
Scanning and filing prescriptions
Assisting Pharmacy Manager and pharmacists by answering patient inquiries and requests over the phones
Performing duties as assigned

Qualifications:

Pharmacy Assistant diploma and/or minimum of 2 years full time pharmacy experience
Kroll data entry strong asset
Retail pharmacy experience strong assets
Bilingualism is an asset

SKILLS:

Ability to bill public and private insurance plans and troubleshoot issues independently.
High level of attention to detail, accuracy and productivity
Reliability, strong communication, organizational skills, customer service, initiative, team work, sound judgement, interpersonal skills are essential
Commitment to high standards
Ability to prioritize tasks and work in a faster pace environment
Must have computer skills

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

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