Pharma Analytics - PAN India

WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company that co-creates smarter businesses with more than 700 clients across 10 industries. We blend deep domain excellence, WNS’ core differentiation, with AI-powered platforms and analytics to help businesses innovate continuously, scale effortlessly, adapt swiftly and lead resiliently in a world defined by disruption.

Our purpose: Enabling lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and differentiated impact.

3                                       4                    13                   

Global Headquarters     Continents    Countries   

700+          66000+              65

Clients      Employees       Delivery Centers

Experience - 3-9 Years

Location - PAN india

 

Roles and Responsibilities Summary

Lead end-to-end business analysis and consulting engagements across pharma commercial analytics and data product initiatives

Act as the primary interface between business stakeholders and technical teams (data engineering, reporting, analytics)

Drive requirements discovery through stakeholder interviews, workshops, and working sessions across global and regional teams

Bring strong consulting mindset to challenge, refine, and shape business requirements into value-driven analytics use cases

Translate business questions into clear, structured, and actionable deliverables such as business requirement documents (BRDs), functional specifications, user stories, and acceptance criteria

Define analytics use cases, KPIs, metrics, and data product requirements in collaboration with business, governance, and technical teams

Support design of standardized, reusable, and scalable data products aligned to commercial analytics needs

Ensure alignment of business requirements with data models, ingestion strategies, reporting layers and downstream consumption

Partner with client stakeholders across Commercial, Medical, Market Access, and Corporate functions to understand priorities and roadmap requirements

Drive requirement traceability from discovery through build, UAT, and production rollout

Support UAT planning, execution, defect triage, and business sign-off

Own stakeholder communication, expectation management, and delivery alignment

Mentor and guide junior business analysts and contribute to analytics and data product best practices

Contribute to accelerators, templates, and standard approaches for pharma analytics delivery

Core Competencies

Business & Functional Skills

Strong expertise in business analysis for pharma commercial analytics and data products

Deep understanding of analytics requirements across Sales, Marketing, Market Access, Omnichannel, and Executive reporting

Ability to structure ambiguous business problems into clear analytical and data-driven requirements

Strong experience in requirements gathering, stakeholder interviews, and facilitation workshops

Ability to convert business needs into technical, actionable, and delivery-ready specifications

Domain Expertise

Deep life sciences and pharmaceutical commercial analytics experience

Strong understanding of pharma data domains and sources such as IQVIA, Claims, CRM (Veeva), Digital, Hub/SP, and Internal Sales data

Experience working on use cases such as Brand Performance, Field Force Effectiveness, GTN, Omnichannel Analytics, Market Access, and Patient Journey

Ability to align data products and analytics outputs with business decision-making and strategic objectives

Technical & Delivery Awareness

Strong understanding of data platforms, analytics ecosystems, and reporting architectures

Working knowledge of cloud data platforms (Snowflake, dbt, cloud data warehouses preferred)

Ability to collaborate effectively with data engineering, reporting, and analytics teams

Familiarity with agile delivery models, backlog management, and sprint-based execution

Leadership & Behavioral Skills

Strong client-facing communication skills (verbal and written) with senior stakeholders

Proven experience leading and mentoring teams of business analysts

Strong consulting mindset with the ability to influence, challenge, and guide stakeholders

High attention to detail with a structured and quality-driven approach

Ability to operate in complex, multi-stakeholder, and fast-paced environments

Strong planning, prioritization, and execution discipline

Collaborative mindset with strong cross-functional working capability

Must-Have Skills

Pharma commercial analytics domain expertise

Strong requirements gathering and stakeholder management skills

Ability to translate business needs into technical and analytical deliverables

Experience working closely with data engineering and BI teams

Strong documentation and communication skills (BRDs, functional specs, user stories)

Experience leading business analysis teams

MS Excel and MS PowerPoint for executive communication

Good-to-Have Skills

Experience working on enterprise data products and analytics platforms

Exposure to self-service analytics and AI-enabled analytics use cases

Knowledge of specific therapeutic areas

Experience with Alteryx or similar data preparation tools

Exposure to data governance, KPI governance, and metadata management

Experience working on large-scale transformation or modernization programs

Masters/bachelor's degree in Computers, Marketing or a related field is typically required.

Proficiency in japanese language (good to have)