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Personal Support Worker (Casual)

Confidential

Toronto, Ontario permanent

Posted: February 4, 2026

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Quick Summary

Provide compassionate personal care and support to residents in a luxurious community in Toronto, Ontario.

Job Description

About the Role:

At The Dunfield Retirement Residence, we are a luxurious community in the Heart of Toronto committed to our residents’ care, happiness, and well-being. 

As a Personal Support Worker (PSW), you'll play a vital role in enhancing the daily lives of our residents. You'll provide compassionate personal care, support their physical, social, and emotional needs, and contribute to a safe and comfortable environment. 

This PSW position offers:

Day Shift: 7:30 am - 3:30 pm

Evening Shift: 3:30 pm - 11:30 pm

Night Shift: 11:30 pm - 7:30 am

What You'll Do:

As a key team member of our team at The Dunfield, you will be responsible for:

Observing and reporting changes in the residents' physical and emotional condition; provide input into the care plan and implements the guidelines in the plan

Delivering personal care to promote comfort and safety for the resident during activities of daily living

Assist residents with ambulation / escorting

Transfer residents as required

Supervise or assist residents with toileting, bathing, meals and feedings as required

Make beds, tidy suites, clean up bodily fluids of building as required

Review memos and other communications, complete all required charting and documentation on data sheets and in clinical progress notes and provide end of shift report to the team

Assist residents with ambulation, provide emergency medical care and respond to call bells and assist as necessary

Ensure accurate records are maintained for "extra charges" to be billed to residents

Carry out treatment and give medications according to the policy and procedure

Maintain effective communication and good relationship with residents, families, Power of Attorney (POA) and the inter-disciplinary team members

Participates as a team member in co-operation with other departments to ensure quality care of the resident. Provides input into the plan of care plan and assist with scheduling six month assessment appointments

Complies with health and safety, sanitation and infection control procedures to minimize the risk to residents

Provides job shadowing or mentorship to members of the health care team or students

Who You Are:

We're looking for someone who is:

A graduate from an approved Personal Support Worker course.

Certified in Dementia Care Training from the Alzheimer Society.

Equipped with a current CPR and First Aid certificate.

Possesses excellent interpersonal skills and a compassionate approach.

Knowledgeable of relevant regulations, including the Tenant Protection Act, Retirement Homes Regulatory Authority, Resident Rights, and has completed ORCA training.

Experience in a retirement residence or nursing home is an asset.

The Dunfield is proud to be Certified™ by Great Place To Work®, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience. As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled. We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking. 

Ai Disclosure Statement:

The Dunfield may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with our objectives by analyzing information provided in resumes and applications. Our use of AI does not replace people decision-making.

Compensation Package: $20.47 CAD per hour + discretionary bonus eligibility 

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

#DFP

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