Personal & Private Banking Head

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

• Localise and execute the PPB strategy in alignment with domain and country priorities.
• Develop and implement client value propositions to drive acquisition, retention, and overall client growth.
• Ensure high‑quality client experiences by driving behaviours that enhance engagement, personalised solutions, and client servicing.
• Lead financial and value management, including capital, liquidity, and performance metrics to achieve strategic outcomes.
• Oversee end‑to‑end risk management, ensuring governance compliance, satisfactory audits, and effective recovery and resolution plans.
• Drive product and solution implementation, ensuring alignment with regulatory requirements, domain standards, and client needs.
• Ensure technology and data effectiveness, guaranteeing that systems support PPB strategy and client insights inform decision‑making.
• Uphold People & Culture standards, ensuring strong leadership, employee alignment, and organisational capability.

Qualifications

• Degree in Business Commerce, Finance, Accounting, Marketing or relevant field of study and minimum 10 years of relevant experience.

Or

• Masters in Business Administration, Masters in Business Leadership or relevant field of study and minimum 10 years of relevant experience.

Experience

• 10-15 years significant consumer sales and service experience.
• Extensive knowledge and experience in developing and executing value propositions across the client value chain that work for consumers in growing and rapidly evolving markets, with specific experience in the country market.
• Proven track record in high-level leadership in organisations of comparable size and complexity.
• Understanding of digital, open banking and platform integration into customer segments.

Behavioural Competencies:

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Making Decisions
• Producing Output
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
• Valuing Individuals

Technical Competencies:

• Business Acumen (Audit)
• Economic Capital Management
• Financial Acumen
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking
• Strategic Planning and Reporting