Personal Injury Intake Attorney

Confidential

Houston, Texas permanent

Posted: March 23, 2026

Job Description

Position Summary
The Intake Attorney serves as the first legal point of contact for prospective clients, evaluating potential personal injury claims, providing initial legal guidance, and determining case viability. This role is critical in converting qualified leads into retained clients while ensuring a high standard of client care and ethical compliance.

Key Responsibilities

Client Consultations

Conduct initial consultations with prospective clients via phone, video, or in person

Gather facts, assess injuries, liability, and damages

Build rapport and establish trust with potential clients

Case Evaluation

Analyze potential personal injury claims (auto accidents, slip and falls, premises liability, etc.)

Determine case merit based on liability, damages, and collectability

Identify red flags and risks early in the intake process

Case Sign-Up & Conversion

Clearly explain legal rights, process, and contingency fee agreements

Convert qualified leads into retained clients

Ensure all retainer agreements and documentation are properly executed

Documentation & Compliance

Accurately document consultations in CRM/case management system

Ensure compliance with ethical standards and firm policies

Coordinate with intake staff for file setup and onboarding

Collaboration

Work closely with intake specialists, case managers, and litigation teams

Provide feedback to marketing/intake teams on lead quality

Assist in refining intake processes and scripts

Qualifications

Juris Doctor (J.D.) from an accredited law school

Active license and good standing with the state bar

1–5+ years of personal injury experience preferred (intake or litigation)

Strong understanding of personal injury law and case valuation

Skills & Competencies

Excellent communication and client-facing skills

Strong issue-spotting and analytical ability

Sales-oriented mindset with a client-first approach

Ability to make quick, sound decisions

Highly organized with attention to detail

Comfortable working in a fast-paced, high-volume environment

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