Personal Assistant

Overview:
WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

As Personal Assistant and Coordinator you will primarily serve as a personal assistant to the head of enterprise security (CISO), to support him in effectively working and communicating with internal and external stakeholders.

You will be accountable for supporting the CISO to support his responsibilities and coordinate and manage activities and follow-ups on open tracked items with internal EISO teams or others, driving work quality, value and effectiveness of EISO team members responsibilities and goals.

Reporting to the CISO, you will be a part of the Enterprise Informatino Security Office (EISO).

WHAT YOU WILL DO:

You will perform a variety of administrative tasks for the CISO and will include:

Working with SITA staff, other managers or PAs to schedule, arrange or rearrange meetings and calendars to enable effective meeting timing of the CISO. Geographic time zone differences between the PA and the director (6 hours Canada EST vs BCN CET) is an essential and purposeful requirement to assist the CISO in accelerating responses, meetings and coordination for urgent matters outside of the CISO’s normal business hours. And on an occasional basis, typically to support the CISO while on travel outside the home time zone, extended remote availability will be expected.

Reading and synthesize emails received overnight and through noon CET time. The relevant items and any expected responses or actions will be journalled in a “Daily Update” to be sent to the CISO by noon CET time each day.

Adapting the CISO diary to accommodate requested meetings or meeting changes received.

Reviewing a “Follow Up Journal” maintained by the CISO and PA and initiating the appropriate actions for further follow up or info.

During some meetings, the PA will take accurate and comprehensive notes (minutes) at meetings and log them.

To support the CISO on administrative matters, you will be provided proxy access to review and approve certain items, ensuring they meet the policies, including:

Team travel requests and bookings

Team expense report verification and approval.

Creating and entering CISO expense reports.

Analyze work activities, work methods in support of quality or efficiency improvement opportunities and tracking KPI’s on specific matters identified by the CISO

Qualifications:

ABOUT YOUR SKILLS:

BA or College equivalent

2-year proven work experience as a personal assistant

Discretion and confidentiality

Strong interpersonal skills

Proactive approach to problem-solving and ability to multitask

Active listening and excellent English communication skills verbal and written

Strong time-management and organization skills

Proficient with Microsoft Word, PowerPoint, Excel, Outlook, OneNote and Teams

NICE-TO-HAVE:

A background in information security, information technology or product development

Project management certifications would be considered an advantage

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.