Perinatal Data Coordinator- Full Time Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Perinatal Data Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. 

Schedule- 40 hours a week Sunday-Thursday 

The main duties involve interacting with patients and families to gather demographic information, abstracting clinical data from the chart, and completing a variety of mandated reporting for the IDPH with a high degree of speed and accuracy. 

Responsibilities:

• Conducts interviews with parents of all live births, including early neonatal deaths, to obtain demographic information for birth certificate creation.
• Abstracts extensive medical information from patient records according to guidelines from the Illinois Department of Public Health.  
• Provides explanation to patients and families regarding the Birth Certificate, Social Security Enumeration at Birth, Voluntary Acknowledgement of Paternity, and Genetic Testing programs.
• Accurately completes detailed documentation for above programs and submits to IDPH within required timeframe.
• Provides customer service, in person and over the telephone, for questions and problems relating to the above programs. 
• Consults with Nursing and Social Work staff in cases of medical/social crises to facilitate obtaining information from parents with minimal disruption.  
• Assists with abnormal newborn screening program, accepting results from the IDPH, clarifying the results and recommendations, and relaying them to the provider. 
• Prepares, scans, and performs QA reviews for all department documents being archived.
• Completes various ad hoc projects as needed. 

Required:

• Minimum of 2 years’ experience in a hospital or medical office environment focusing on customer service, medical billing, data abstraction, transcription, etc.
• Demonstration of medical terminology knowledge.
• Strong customer service skills with heavy attention to detail.
• Demonstrated skill at multitasking.
• Ability to interact in an assertive and professional manner with a variety of people in stressful situations. 
• Excellent oral and written communication skills along with analytical, organizational, problem-solving, and time management skills.
• Strong computer experience with Microsoft applications
• Work rotating weekend days and provide department coverage until 5 p.m. as needed.
• Ability to walk throughout the hospital for up to 4 hours per day.    

Preferred:

• Bachelor’s degree or medical related certification.
• Bilingual (Spanish) is a plus.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.