Performance Designer

Confidential

Warsaw, Mazowieckie, Poland permanent

Posted: April 30, 2026

Required Skills

Job Description

Location: Warsaw (hybrid: 1-3 days per week in the office)

Salary: 12.000 - 14.000 PLN B2B

Contract type: B2B

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

• Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

• Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service! 🌍

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

• Currently, we hire over 150 fantastic people.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video 🎥👇

You'll be joining the Marketing Team, working at the intersection of design, performance, and paid social - and your work will go live fast. You'll collaborate closely with the Head of Performance, which means your creatives will be tested, analyzed, and iterated at real scale, with real media budgets behind them. Day to day, you'll design, produce, and iterate visual assets for Tidio across Meta Ads - our key channel. That means static ad creatives built to convert, video ads and AI UGC produced end-to-end, and a constant stream of new variants to test. You'll own the full creative loop: from hook ideation and scripting, through generation and editing, to reading the results in Meta Ads Manager and knowing exactly what to do next.

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