Performance Coordinator (intern) M/F

Egis is a global leader in consulting, construction engineering, and mobility services. We design and operate smart infrastructure and buildings that address the urgent challenges of climate change and promote more balanced, sustainable, and resilient land development. With a presence in 100 countries, Egis leverages the expertise of its 23,000 employees to serve clients and deliver cutting-edge innovations for projects of all sizes. Thanks to our broad range of expertise, Egis plays a key role in shaping society and improving the quality of life for people around the world. Our mission is to successfully combine better living standards, economic and social development, and large-scale decarbonization to meet the goal of carbon neutrality by 2050. 

Within Egis, the Operations & Maintenance (O&M) Service Line is dedicated to the operation, maintenance and performance optimisation of complex infrastructures, particularly in airport, rail, road and mobility environments. O&M teams ensure safe, reliable, compliant and high-performing operations, while continuously improving processes, service quality and operational efficiency throughout the lifecycle of each site.

Quality is a core pillar of the QHSE approach within O&M, supporting operational consistency, compliance, customer satisfaction and continuous improvement across all sites. As part of strengthening performance management and harmonising Quality practices across our operational sites, Egis O&M aims to develop a Performance Starter Kit (Quality-focused). This Starter Kit is designed to support the opening, structuring and operation of a site, by bringing together all quality-related templates, tools, processes and guidelines required to manage performance in a consistent and efficient way. 

Under the supervision of the QHSE and Performance manager, the intern will be responsible for:

• Analysing Quality and Performance-related KPI / requirements applicable to O&M sites (processes, procedures, KPIs, audits, continuous improvement, documentation)...
• Structuring a ready-to-use Starter Kit, including standardised templates (procedures, processes, management reviews, action plans, reporting formats), performance monitoring and steering tools (KPIs, dashboards, performance reviews, continuous improvement tracking)...
• Continuous Improvement, collecting feedback from operational, QHSE and performance teams, adjusting and improving the tools to ensure usability, relevance and ownership by site teams...
• Capitalisation of documents useful for the Service Line 

• Student at Master’s level in QHSE, Quality Management, Performance Management, Industrial Engineering or equivalent.
• Experience or interest in Road / Airport / Rail operations 
• Strong interest in operational performance, quality management and continuous improvement.
• Ability to structure, synthesise and formalise operational tools.
• Comfortable with office tools (Excel, PowerPoint, SharePoint).
• Autonomous, well-organised, pragmatic, with good communication and interpersonal skills.