People Solutions - Senior Associate (HR Operations)

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

HR Function

Management Level

Senior Associate

Job Description & Summary

Why Join PwC Ireland?  

At PwC Ireland, you’ll be part of a purpose-driven organisation dedicated to building trust in society and solving our clients’ most complex challenges. Here, diverse teams collaborate across sectors and geographies to deliver innovative solutions that make a real difference.  

We invest in your growth through continuous learning, leadership development, and access to cutting-edge technology, empowering you to shape your career and impact the future of business and society.  

About the role:  

The People Solutions - HR Senior Associate plays a pivotal role in shaping and driving the success of the People Solutions HR Operations team within People & Culture. This is a dynamic, multi-faceted role that spans the full spectrum of HR responsibilities. In this role, you will be responsible for supporting and delivering across a wide range of core HR areas including, but not limited to, HR operations, recruitment and onboarding, payroll and reward, performance management, employee relations, learning & development, and HR policy and compliance.   

You’ll thrive in a fast-paced environment where adaptability is essential. Whether you’re streamlining processes or advising on operational activities and initiatives, your work will directly contribute to a positive, inclusive and high-performing workplace.  

What you will do: 

You’ll partner closely with stakeholders across the People Solutions team and the business, to deliver proactive and solution focused HR services. This role requires an individual with a strong foundation in HR principles and practices, exceptional analytical skills, and the ability to influence and collaborate across various levels of the firm. 

• Together with fellow People Solutions Senior Associates, proactively support the People Solutions Manager, to develop the team, ensuring quality delivery of all HR operations, and championing excellent employee experience.  

• Monitor and uphold service excellence  ensuring  KPI’s  and  Service Delivery Targets are consistently met and aligned with our commitment to high standards.  

• Lead and deliver initiatives for People Solutions, ensuring deadlines are met and team members are equipped, trained and empowered to deliver the required services.   

• Act as a trusted advisor to the team, providing insights and guidance on complex HR matters and supporting the development of junior team members, building confidence and capability  

• Navigate complex employee relations matters such as performance improvement plans (PIPs), with confidence.  

• Effectively delegate tasks to team members, ensuring clear ownership, balanced workloads, and timely execution across the team.  

• Collaborate with stakeholders/Centres of Excellence to deliver an excellent service delivery to them, understanding their needs and challenges.  

• Lead HR projects that drive efficiency,  effectiveness and innovation across People Solutions.  

• Identify and implement process improvements, fostering a culture of continuous improvement and value creation.   

• Embrace emerging technologies, supporting the team in developing digital skills and capabilities, and adopting new tools that enhance service delivery.    

• Promote team wellbeing while fostering a collaborative, innovative culture.  

• Support the development of junior  team  members  by  recognising  their strengths, managing performance, and encouraging open and constructive feedback.    

• Actively seek to broaden understanding of the business and its strategic priorities, demonstrating curiosity and adaptability while contributing to the embedding of our people value proposition.  

• Support or manage other ad hoc tasks, projects or initiatives in the People & Culture team when they arise.  

Who we are looking for: 

• Diploma/Degree in Human Resources or related discipline with a minimum of 5 years of relevant HR experience.  

• Proven track record of successfully partnering with stakeholders to deliver strategic HR services.  

• Strong working knowledge of employment laws and regulations   

• Excellent interpersonal and communication skills with the ability to influence and build relationships at all levels.  

• Proficiency in HR systems and MS Office Suite; experience with data analysis and reporting tools.  

• Ability to handle multiple priorities and perform in a dynamic environment.  

• Strategic thinker with a problem-solving mindset.  

• High level of integrity and confidentiality in handling sensitive information.  

• Proactive and self-motivated with a strong sense of ownership and accountability.  

• Commitment to continuous professional development and staying updated on HR trends.  

• Ability to constructively question the status quo and propose constructive and creative ideas to address observed gaps.  

• Ability to thrive on challenges in a very fast-paced and high-volume environment where quality and speed are of essence.  

Our commitment to you
We’re committed to building an inclusive culture that empowers our people to thrive and feel a sense of belonging at PwC. We seek to attract talented people from different backgrounds with diverse perspectives who can bring innovation and creativity. At PwC, your hard work doesn't go unnoticed. We celebrate your achievements not just within the firm, but among your peers as well. Our rewards are designed to fit your unique lifestyle and needs.  And because being part of PwC should be rewarding every day, you'll have access to PwC perks a handpicked selection of exclusive discounts, experiences, and extras just for being part of our team. 

Application support
We are committed to an inclusive recruitment experience. If you require any adjustments during the application or interview process, please let us know ([email protected]). All requests will be treated confidentially and supported wherever possible to help you showcase your strengths. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date