People & Site Operations Coordinator

Weekdays: Monday - Friday, 08:00 am - 4:00 pm | $30.00 per hour

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The People & Site Operations Coordinator is the first impression with most people engaging with our factory. In this role, you’ll blend hands-on HR coordination with office management and site support, ensuring employees have what they need to thrive and the facility operates efficiently. You’ll be a trusted resource for staff, a partner to leadership, and a champion for an inclusive, engaged, and safety-first work environment.

What you will do:

People & Culture Support:

• Serve as the on-site point of contact for all visitors and candidates.

• Assist with new hire communication, onboarding, orientation scheduling, I-9 documentation and badge/access management.

• Partner with onsite People Team to support recruiting activities by posting new jobs using Greenhouse, scheduling interviews, coordinating assessments, and managing candidate communication.

• Assist in sending out new offer letters and coordinate start dates for new hires.

• Partner with People Operations to coordinate engagement programs, employee events, celebrations, and culture initiatives.

Office & Site Operations:

• Manage day-to-day office operations including supply ordering, inventory oversight, mail/shipping support, and vendor coordination.

• Help maintain access control systems and support emergency procedures, site signage, and compliance postings.

• Coordinate visitor management, including sign-ins, tours, and ensuring safety protocols are followed.

• Prepare and maintain documentation, reports, and logs related to office and site operations.

• Onboard new teammates with the technology and software needed to do their role

• Support special projects, continuous improvement initiatives, and factory-wide communication.

Minimum Qualifications:

• 2+ years of experience in HR coordination, office management, site administration, executive/administrative assistant, or similar role.

• Strong interpersonal and communication skills with a people-first mindset.

• Highly organized with the ability to manage multiple priorities in a fast-paced setting.

• Proficiency with HRIS systems, scheduling tools, Google Suite and Greenhouse.

• Comfort working in a factory setting, ensuring adherence to safety guidelines and operational protocols.

• A proactive, solutions-oriented approach—willing to roll up your sleeves and help wherever needed.

• Ability to maintain confidentiality, professionalism, and discretion at all times.

• This is an on-site at the eko Capture Factory in Northwest Arkansas

• Bilingual (English/Spanish) is a plus

Physical Requirements:

• Ability to stand and walk for extended periods

• Ability to bend, stoop, kneel, crouch, and reach regularly

• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise

• Ability to sit at a desk or computer workstation for portions of the day while completing administrative tasks.

• Must be able to clearly communicate in environments with varying noise levels.

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to support the people function for a cutting-edge robotics studio at the forefront of innovation.

• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.

Benefits:

• Premium health, dental and vision insurance

• Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.

• Mental Health and Wellness Resources

• Company Paid Life and Disability Insurance

• Paid Time Off

• Daily Shift Meal Provided

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position pays an hourly rate of $30.00. All hourly rates meet or exceed applicable state and federal minimum wage laws. This position is classified as non-exempt and is eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.