People Services Manager, France

About the job

Sanofi Business Operations is a global organization, fully integrated, Service Lines focused on service quality and service delivery with the objective of providing efficient, effective and focused solutions to make life easier for employees, customers and suppliers of Sanofi.

The People Services (PS) tower is a dynamic operations team with a purpose to provide best in class advisory support & HR solutions to our employees by ensuring efficient process completion at all stages of the employee lifecycle, while adhering to our principles of customer-centricity. People Services teams are working closely with People & Culture, Legal, Digital Services, CoE Business Partners, Workplace Experience, Purchases & Invoice, Payroll Partners, and People Services in-market teams of different countries.

With respect to People Services operations in the Budapest Hub, the following areas are covered on a European or Global scale:

• People Life Cycle Management

• Knowledge Base Management and Employee Query Handling

• External Workforce Management

• Global Learning Services

• Quality, Performance, Employee Master Data & Reporting

• Mobility Services

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.

Your role
 

Reporting to the Head of People Services of Budapest Hub, People Services Manager France is a second-line manager position, responsible for HR operations for France geography serviced from the hub, leading a prospective team of 45+ Junior, Senior and Specialist Generalists, through multiple Team Leaders.

Responsibilities of the Team:

• Employee Life Cycle Management

• Employee Support & Issue Resolution

• Projects, Compliance & Knowledge Sharing

• Applying French labour law, collective agreements and French Sanofi local agreements as required

• Service Delivery & Resource Allocation – Ensure smooth operations, set priorities, allocate resources efficiently, and support transitions and enterprise projects.

• Performance & Talent Management – Monitor service quality, evaluate performance, address training needs, and drive employee development.

• Employee Engagement & Culture – Foster collaboration, recognize contributions, promote inclusion, and support retention strategies.

• Leadership & Coaching – Guide and coach team members, provide clear direction, and support career growth.

• Drive Continuous Improvement – Promote a mindset of process optimization, identifying and eliminating redundancies.

• Support Automation & Global Projects – Participate in automation initiatives and ensure smooth transitions.

• Manage & Monitor Improvement Log – Oversee entries, assign ownership, track progress, and showcase implemented actions.

About you

• Sound and proven experience in HR functions preferably in an international multicultural environment

• Team supervision experience gained in a Business Services environment

• HR Expertise & Compliance – Strong understanding of end-to-end HR processes, GDPR, and experience managing HR/People Services teams in a Business Services environment.

• Technical Proficiency – Hands-on experience with HR systems (Workday preferred), query handling tools (ServiceNow preferred), and advanced Excel skills.

• Customer Service & Problem-Solving – Strong query handling and ability to address customer needs with a service-oriented mindset.

• Organizational & Analytical Skills – Ability to structure, prioritize, and manage workloads with attention to detail and precision.

• Leadership & Team Management – Ability to motivate, develop, and organize team members while representing the function to senior stakeholders.

• Continuous Improvement & Change Management – Action-oriented approach to driving efficiency, solving problems, and implementing improvements.

• Graduate or Master’s degree with HR or Business Administration

• Fluent in French and English (both verbal and written)

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying.

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!