People Services Generalist

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world’s cloud security leader.

We're looking for a People Services Specialist to join our growing People & Culture team. Reporting to the Manager, People Services - EMEA, you'll be based hybrid in our Riyadh, Kingdom of Saudi Arabia office and be responsible for:

• Providing a frustration-free employee experience through operational excellence and timely inquiry management

• Operating as primary resource for employee requests through internal ticketing system (ServiceNow)

• Managing daily administration of employee data in our internal HRIS and various support systems

• Supporting cross functional programs between operations, payroll and internal P&C teams, while creating opportunities to transform current processes

• Assisting in the transformation of the People Ops department through project-based initiatives as Zscaler continues to scale

What We're Looking for (Minimum Qualifications)

• 6+ years of professional experience and knowledge of HR administration management in the Kingdom of Saudi Arabia, according to the labor law regulations

• Experience supporting HR functions across multiple EMEA countries

• Experience with managing employment documentation, overseeing leave management, and supporting employee lifecycle processes and queries.

• Experience in managing employment lifecycle data changes, from hire to retire, in an HR system (Workday preferred)

• Excellent written and verbal communication skills, both in Arabic and English

What Will Make You Stand Out (Preferred Qualifications)

• Supporting employees through a ticketing software (i.e ServiceNow)

• A passion for organisational culture, design the future of work and human-centric People strategies

#LI-Hybrid

#LI-MP1

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.