People Services Generalist (Benefits) – Japan

Job title: People Services Generalist - Benefits (Japan)

Location: KL

About the Job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.

The Time to Pay (T2P) Specialist is responsible for managing end-to-end Time & Attendance and Payroll operations for Sanofi. This role ensures accuracy, compliance, and timely delivery of services across assigned countries, with a focus on operational excellence and process improvement.
Beyond Time & Attendance and Payroll, this role is accountable for benefit deduction data management, coordinating with benefit vendors, and serving as a point of contact for employee communications on benefit-related matters.

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main responsibilities:

Payroll Management

• Execute end-to-end payroll processing with high accuracy and timeliness.
• Ensure payroll inputs are ready for each cycle as per the payroll calendar.
• Perform GL mapping, reconciliation, and post-payroll reporting.
• Manage tax compliance for all employees, including international mobility cases.
• Process shares management (LTI, stocks) in collaboration with Performance & Reward team.
• Prepare payroll reports for internal stakeholders and government authorities.
• Handle payroll-related vendor management, including PR/PO requests.
• Provide Tier 2 support for payroll-related issues.

Compliance & Documentation

• Act as SPOC for internal/external audits related to Time and Payroll processes.
• Complete Control Self-Assessments (CSA) in a timely manner.
• Maintain up-to-date documentation and local Time and Payroll articles.
• Ensure data privacy compliance.
• Assist in closing audit findings and updating audit reporting systems.
• Complete all mandatory compliance training in iLearn

Process Excellence & Continuous Improvement

• Contribute to Global Core Model deployment and maintenance.
• Update Desktop Procedures (DTPs) quarterly.
• Identify and implement process improvements through simplification, standardization, and automation.
• Participate in global Time and Payroll projects and initiatives as required.
• Close gaps between current DTPs and Global Core Model.
• Support Time and Payroll transitions within the Hubs and In Market

C2R - Tickets Management 

• Tier 2 Support 
• Japan Benefits
• Insurance
• Zaikei Saving- Employee saving Scheme
• Company Housing
• Mutual Aid
• Expatriate Payment support

Stakeholder Management

• Liaise with internal departments (Finance, Legal, HR) and external vendors.
• Provide Tier 2 support to stakeholders (employee, local PE , vendor ) for T2P processes.
• Handle employee inquiries regarding Time management and Payroll.

Reporting & Analytics

• Prepare periodic and ad-hoc reports for various stakeholders.
• Monitor data quality and identify potential issues proactively.
• Analyze T2P data to support decision-making and process improvements.

About You

Education

• Bachelor's Degree in Human Resources, Finance, Business Administration, or related field
• Master's Degree an advantage

Soft Skills

• Excellent communication skills (verbal and written) in English and advance business Japanese (verbal and written)
• Stakeholder management skills
• Detail-oriented with a high degree of accuracy
• Team player mentality with the ability to work collaboratively across functions
• Customer-focused approach with a positive attitude
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Work Experience

• Background in time and payroll operations is preferred
• Experience in the People Services Operations is highly desirable.
• Proven track record in an international or multicultural shared services environment

Technical Skills

• Proficient in Workday, ServiceNow, and other SBO People Services technologies
• Advanced Microsoft Excel skills
• Knowledge of local HRIS and payroll systems
• Hands-on experience with People & Culture Management (PCM) systems is an advantage

Functional Knowledge

• Strong knowledge of E2E payroll management
• Comprehensive understanding of local legal requirements, taxation, and labour laws
• Broad understanding of HR processes and activities
• Awareness of data privacy rules (GDPR etc.)
• Strong deductive and analytical skills

Compliance Requirements:

• Complete all mandatory HSE and compliance training as required by Sanofi
• Adhere to Sanofi's internal control framework and policies
• Maintain strict confidentiality and comply with GDPR and local data protection regulations
• Complete required iLearn training modules within specified timeframes

Why choose us?

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!