People Services Director

Location: Kennewick

Full-time | Full-time

Are you a strategic HR leader who believes that people are the heart of a successful organisation? Our clients are seeking a People Services Director to lead our Human Resources department and align their workforce initiatives with our mission of providing exceptional care to our community.

As a key leader in one of Eastern Washington’s largest multi-specialty healthcare groups, you will direct all departmental activities and resources. Your goal will be to foster an environment of professional growth while ensuring our operations meet clinical, administrative, and legal standards.

What You’ll Do:

• Strategic Leadership: Develop and implement departmental goals and standards consistent with organizational objectives.
• Operational Oversight: Direct departmental operations, including service level determination, information technologies, and complaint management.
• Talent Management: Plan and monitor staffing activities, including hiring, orientation, performance evaluations, and continuing education.
• Financial Stewardship: Prepare and monitor departmental budgets to ensure compliance with allocated funding.
• Compliance & Excellence: Coordinate internal/external audits and ensure the department remains focused on its vital role in the continuum of care.
• Team Development: Manage, train, and develop staff, fostering a culture of accountability and professional excellence.

No visa sponsorships supported

Reports to Market CEO

Travel Req - Up to 20% of the time

Requirements:
To be successful in this role, you must bring a blend of high-level emotional intelligence and technical HR expertise.

• Education: Master’s degree in Human Resources or a related field is required.
• Experience: Proven track record in managing the work of others, including planning, scheduling, and administering corrective actions.
• Technical Skills: * Moderate to advanced computer proficiency (MS Office Suite, data entry, and presentations).
• Strong mathematical skills for budgeting, rates, and ratios.
• Communication: Ability to communicate complex information to management and resolve delicate situations through persuasion and motivation.
• Regulatory Knowledge: Comprehensive understanding of healthcare regulatory requirements, including HIPAA.
• Problem Solving: Ability to navigate complex, varied business problems using independent judgment and functional expertise.
• Physical Ability: Must be able to sit for extended periods, lift up to 20 lbs, and work in a hospital environment where safety precautions are standard.

Benefits:
We believe that investing in our employees is the first step to providing excellent care. This position offers a competitive compensation package and a wide array of perks:

• Comprehensive Health: Multiple levels of medical, dental, and vision coverage.
• Financial Security: 401(k) with company match, life insurance, short/long-term disability, and hospital indemnity insurance.
• Work-Life Balance: Minimum of 10 days of PTO per year plus 8 paid holidays and paid family leave.
• Career Growth: Tuition assistance for higher education and certifications, loan assistance, and ongoing professional development.
• Well-being: Mental, physical, and financial wellness programs, including free gym memberships and virtual care appointments.

We are an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Commitment to Equality and Accessibility:

At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing [email protected].

MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting [email protected].