People Partner - Core Operations (Maternity Cover)

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. If you would like to be part of a global team, putting business partnering and innovation in the core of its priorities, this might be the right role for you.

Join our dynamic and international People team - our team spans across four continents, bringing together diverse talents from over 60 countries. We thrive on challenges and collaborate seamlessly to ensure the success of small businesses globally. As a People Partner supporting the Onboarding team in Sofia, this person will serve as the strategic HR business partner to the leadership and teams, providing daily guidance on employee relations, collaborating closely with Onboarding managers to drive engagement initiatives, facilitating conflict resolution, and executing the people agenda within the team (Team Reviews, compensation, career development).

What you’ll be doing:

• Partner with Onboarding leadership to guide and coach on engagement, performance management, and team development.

• Provide expertise in EU/BG labour law and employee relations, ensuring fair and transparent processes.

• Drive people initiatives that strengthen culture, recognition, and feedback across high-volume teams.

• Support the leadership team in defining optimal team structures and performance management practices.

• Identify and address talent and culture challenges with data-driven insights and empathy.

• Collaborate cross-functionally with People Ops, Talent, and L&D to improve systems and practices.

You’ll be great for this role if:

• You have 4+ years of experience as a People Partner or in a similar HRBP role.

• You have experience with HRIS tools - WorkDay, Greenhouse, etc.

• Moderate talent and performance management expertise, with Bulgarian employment law, compensation, and eNPS.

• You have excellent people and communication skills with the ability to be transparent and direct.

• You have strong coaching skills and strong prioritization skills.

• You are analytical, curious, and resilient - able to navigate ambiguity with confidence.

• You speak fluent English and have a sense of humour plus ability to connect with people quickly.

Why you should join SumUp:

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🌍 You’ll play a key role in a scale-up that in turn is part of a truly global team of 3000+ people from 60+ countries, spread across 4 continents.

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🚀 You'll have the opportunity to make an impact irrespective of your job description. You'll have the space to drive your career and take ownership of projects.

• 💯 You'll get a Referral bonus if your friend is hired successfully.

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🌴 You’ll receive 25 days’ paid leave, increasing with tenure, and paid vacation for certain occasions.

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🔋 You’d enjoy a paid 1 month Sabbatical vacation after 3 years.

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📚 You’ll receive an individual learning budget and can take 10 days educational leave to expand your skillset.

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🍎 You’d have monthly digital food vouchers.

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⭐️ You’d have monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and more (re:benefit platform) 🚌🍗💡🎁.

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❤️ You'd have access to additional health insurance, life insurance and co-sponsored Multisport card 🎾.

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💜 You’d enjoy funded therapy & coaching sessions with licensed psychotherapists.

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👶🏼 You’d enjoy a child birth/adoption bonus.

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🚌 You’d have access to a free shuttle buses from Joliot-Curie metro station and more.

This job is on-site - Sofia

MORE ABOUT US:

We believe in the everyday hero.Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.