People Ops Team Leader

This position will lead the centralization and harmonization of people operations processes across multiple jurisdictions, including Europe, Americas, APAC, and MENA regions.
This role combines operational leadership with strategic transformation - ensuring that people operations are consistent, compliant, and efficient across all legal entities. The incumbent will design and implement standardized processes, build a high-performing global operations team, and lead change management initiatives to support continued growth as a multinational fintech organization.

Key Responsibilities:
•

1. People Operations Leadership
• Lead the People Operations globally distributed function globally, ensuring consistent, high-quality service delivery across all regions.
• Oversee all employee lifecycle processes - from onboarding and data management to offboarding and document control - ensuring compliance with local laws and internal policies.

2. Centralization & Process Transformation
• Conduct process mapping, gap analysis, and workflow optimization to identify areas for improvement; create and implement standardized global procedures to ensure consistency and scalability.
• Automate and streamline key processes using HRIS and other digital tools.

3. Compliance, Risk & Governance
• Ensure adherence to local labor laws, data privacy regulations, and company policies across all jurisdictions.
• Implement internal controls and governance frameworks to minimize risk and ensure audit readiness.
• Act as the escalation point for complex operational issues or compliance questions.

4. Change Management & Stakeholder Engagement
• Lead cross-functional change initiatives, ensuring smooth adoption of new processes, systems, and ways of working; partner with HR BP, Payroll, Finance, Legal, IT, and regional business leaders to align operational practices with global strategy.
• Build a culture of continuous improvement, accountability, and collaboration within the People Operations team.
• Coordinate with internal and external partners to ensure timely and effective project delivery.

Required Experience & Skills:
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum 6–8 years of experience in People Operations / HR Shared Services, including at least 3 years in a leadership role.
• Proven experience in multinational environments, demonstrated success in centralizing and standardizing HR operations across multiple legal entities and geographies.
• Strong understanding of HR processes across the full employee lifecycle, knowledge of international employment regulations, compliance, and HR data management.
• Experience working with HRIS systems (e.g., Workday, BambooHR, HiBob) and HR automation tools.
• Strong project management skills — ability to lead complex, cross-functional initiatives with multiple stakeholders.
• Experience in change management, including stakeholder engagement and communication planning.
• Excellent analytical and problem-solving skills; data-driven mindset with attention to detail.
• Fluent in English; additional languages are an asset.
• Proven ability to lead, motivate, and develop distributed teams in a fast-paced, multicultural environment.
• Strategic thinker with a hands-on approach and the ability to translate vision into execution.
• Resilient, proactive, and adaptable — able to navigate ambiguity and drive progress in a transforming organization.

What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.