People ops

You. Better. With Alan.

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.

We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

How we work: our Leadership Principles

• Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.

• Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.

• Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.

• Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.

⭐ The People Ops role

Are you excited about operating, designing and scaling efficient HR operations in a fast-growing company? Join our vibrant People team as People Ops!

• Below is an overview of the role's key missions.

• All of those missions cover all the countries in which Alan operates (Belgium 🇧🇪 , Canada 🇨🇦 , France 🇫🇷 and Spain 🇪🇸 ) and also employees under employment of record.

• You'll work closely with one amazing mentor from our team, who will guide you through the intricacies of People Operations and help you grow in your role.

Your Missions

As a People Ops, you are responsible for essential run tasks that contribute to a smooth employee experience for Alaners.

• You scale our operations through precise, user-centric documentation, automate recurring processes, and streamline and simplify operations wherever possible.

• You are AI-enthusiastic and actively look for opportunities to amplify your work through it.

• Starting on onboarding operations, international mobility, training coordination and daily tasks, you are progressively trained to handle individual situations.

• You will gradually deepen your expertise in People Ops or People Growth depending on your strengths and the team's needs.

Outcomes within your first months in the team

By 2.5 months:

• You are autonomous on all admin and run tasks.

• You have ramped up on onboarding operations and international mobility/visa processes, and identify improvement opportunities to be tackled progressively.

By 5 months:

• You handle simple individual situations without supervision.

• You have documented or improved People Ops processes and implemented automations that reduces the team's run load.

• You have maintained data quality across your scope and flagged structural improvements to existing process.

• Depending on your routing:

• You have contributed to training scheduling, content preparation and documentation structuring for coach and leadership programs (People Growth path)

• You have taken on leave management and admin run tasks with growing autonomy (People Ops path)

Is it what you are looking for?

You may be a great fit for this role if:

• You have at least a first experience in HR (recent graduate profiles with an internship experience are welcome)

• You are fluent in English, written and spoken (all of our internal processes, documentation and communications are in English)

• You are based in Paris (Valmy headquarter) or in one of our physical offices

• You demonstrate personal methods to prioritize and adapt when workload or context shifts

• You are rigorous, with rock-solid attention to detail

• You are autonomous: you share a way forward when spotting a problem - while knowing when to ask for guidance on more complex or unusual situations

• You have a demonstrated interest in automating and improving recurring processes not only executing them

• You are AI-enthusiastic: you actively look for opportunities to leverage tools to amplify your work

• You are comfortable interacting with a wide range of people, including senior stakeholders, both internally and externally

Nice-to-have

We are not looking for all of the below - any one of these backgrounds can be a strong signal depending on your routing.

• You have prior experience in HR ops, even as an intern or work-study

• You come from a tech start-up or scale-up background

• You have experience in operations, project coordination or office management

• You have a background in consulting, audit, legal, compliance, finance or operations

• You have a background in teaching, training design or instructional content

Level range

For this opportunity, we are aiming to hire within the A2-B0 level range.

🌍 How we work

• Location: You must be legally eligible to work from France.

• Remote work: We offer remote work flexibility, but we value in-person collaboration

🎯 Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

You want to know more about Alan?

• 🙌 Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

• 🤘A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work