People Operations Systems Partner

US Health Partners

Position Title: People Operations Systems Partner

FLSA Status: Exempt, Full-time Regular

Location: Remote

Travel Required: Less than 10%

Who we are:

US Health Partners (“USHP”) seeks to redefine high-quality specialty care in the United States and establish a high-performing, technology-enabled care delivery platform. USHP is partnering with the country’s leading physicians to build a comprehensive, out-patient focused specialty care network targeting the nation’s cardiovascular concerns. Our physician-led organization is passionate about supporting exceptional care and enriching the lives of patients across the United States. We envision the opportunity to create a scaled, cutting-edge, technology-enabled healthcare services platform that leverages a value-based delivery model. 

Position Summary: 

The People Operations Systems Partner
is responsible for delivering accurate, compliant, and scalable payroll and benefits systems across a multi-site healthcare organization. This role ensures employees are paid correctly and on time, benefits and leave programs are administered effectively, and all processes align with federal, state, and local regulations.

Operating in a multi-site healthcare cardiovascular practice organization, this position requires strong attention to detail, the ability to manage complexity across multiple entities and jurisdictions, and a high level of ownership. The role also supports organizational growth by assisting with acquisitions and integrations, helping onboard new locations into standardized payroll, tax, and benefits processes.

In addition to day-to-day execution, the People Operations Systems Specialist partners with Finance, vendors, and internal stakeholders to resolve issues, maintain data integrity, and improve processes. This individual serves as a key resource for employees and leaders, ensuring a high-quality experience while mitigating compliance risk.

Responsibilities may include:

Payroll Administration

Process biweekly payroll across multiple locations and entities

Ensure accurate handling of complex compensation structures (hourly, salaried, shift differentials, bonuses, on-call pay)

Maintain compliance with federal, state, and local wage and hour laws

Reconcile payroll data, identify discrepancies, and drive timely resolution

Partner with Finance on payroll reporting, accruals, and variance analysis

Lead year-end processes (W-2s, audits, reporting)

Multi-State Payroll Tax Management

Manage payroll tax compliance across multiple states and local jurisdictions

Ensure accurate setup and maintenance of employee tax profiles (work vs. home state, local taxes, reciprocity rules)

Oversee payroll tax filings and deposits (federal, state, and local), in coordination with payroll providers

Monitor changes in tax regulations and ensure timely updates to systems and processes

Resolve tax discrepancies, notices, and agency inquiries in partnership with vendors and Finance

Support registration and setup of tax accounts for new states/entities during acquisitions

Conduct periodic audits of tax withholdings and filings to ensure accuracy and compliance

Benefits Administration

Partner with benefits broker to administer and continuously improve employee benefits programs (medical, dental, vision, 401k, leave programs)

Manage enrollments, life events, and terminations across multiple sites

Lead open enrollment execution, including employee communication and issue resolution

Ensure compliance with ACA, COBRA, FMLA, ADA, and related regulations

Analyze benefits utilization and recommend improvements aligned with cost and employee experience

Leave of Absence & Accommodations (FMLA/ADA)

Partner with division HR teams to administer employee leave of absence programs, including FMLA, medical leaves, and applicable state leave laws

Coordinate with third-party administrators (if applicable) to ensure proper leave tracking and compliance

Provide guidance on the full leave lifecycle:

Intake and eligibility determination

Required notices and documentation

Ongoing tracking and communication

Return-to-work coordination

Support ADA interactive process, including documentation, communication with employees and managers, and tracking reasonable accommodations

Partner with HR and legal (as needed) to mitigate risk and ensure consistent, compliant practices

Acquisitions & Integration Support

Lead payroll, tax, and benefits onboarding for newly acquired practices

Partner with HR and Finance to integrate new entities into existing systems and processes

Support tax registration, jurisdiction setup, and compliance alignment for new locations

Identify and execute opportunities to standardize payroll and benefits across locations

Manage transition timelines, data validation, and employee communication during integrations

Vendor Management

Serve as primary point of contact for payroll providers, benefits brokers, leave administrators, and tax vendors

Monitor vendor performance, SLAs, and issue resolution

Partner with vendors to improve service delivery and resolve escalations

Support vendor selection or transitions as the organization scales

Systems, Reporting & Analytics

Maintain and optimize HRIS/payroll systems to support a growing, multi-entity organization

Ensure data integrity across systems and entities

Develop and deliver reporting on payroll trends, benefits costs, tax exposure, and leave utilization

Provide insights to HR and Finance leadership to support decision-making

Support system implementations, upgrades, and integrations

Process Improvement & Scalability

Identify inefficiencies and implement process improvements to reduce manual work and risk

Develop and maintain SOPs to ensure consistency across sites

Support standardization efforts while managing legacy variations

Contribute to building scalable infrastructure to support continued growth

Employee & Site Support

Serve as a trusted resource for payroll, benefits, tax, and leave-related questions across multiple locations

Provide timely, clear, and solution-oriented communication

Escalate and resolve complex issues with a high level of ownership

Minimum Qualifications:

Bachelor’s degree in HR, Business, Finance, or related field (or equivalent experience)

Demonstrated success in multi-site management of payroll, benefits, and people systems

Experience in multi-site, healthcare, or private equity-backed environments strongly preferred

Experience with HRIS/payroll systems

Advanced Excel skills (data analysis, reconciliations, reporting)

Competencies:

High ownership and accountability

Ability to manage complexity across states, entities, and regulations

Strong analytical and problem-solving skills

Sound judgment in compliance-heavy areas (tax, leave, payroll)

Process improvement and systems mindset

Clear, direct communication with employees, vendors, and leadership

Physical Demands and Work Environment:

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers to handle or feel, as well as talk and hear. The employee is regularly required to reach with hands and arms. The employee is required to stand and walk. The employee may lift and/or move up to 10 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement:

US Health Partners is an equal opportunity employer. Employment and processes, including decisions to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.