People Operations Specialist [Remote-US]

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About Us

Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.

Learn more about us and our work at quanata.com

Our Team

From data scientists and actuaries to engineers, designers and marketers, we’re a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world. We’ve come together to create the context-based insurance solutions and experiences of the future. We know that the key to our success isn't just about nailing the technology—it’s hiring the talented people who will help us continue to make a quantifiable impact.

The Role

We are looking for a People Operations Specialist who will play a critical role in ensuring smooth and efficient employee lifecycle processes, from onboarding through offboarding, while maintaining accurate records and compliance with regulatory requirements. This role serves as a key point of contact for employee inquiries, supports HRIS operations and reporting, and partners cross-functionally to improve workflows, payroll coordination, and benefits administration. By maintaining organized systems, enhancing onboarding experiences, and ensuring timely completion of operational tasks, the specialist directly contributes to a positive employee experience and overall organizational effectiveness. Their work enables scalable people processes that support business continuity, compliance, and employee engagement.

Your Day-To-Day

• Responsible for all operational Onboarding and Offboarding tasks; ie. Launches all people operations pre and post onboarding tasks; assigns new hire trainings; launches, monitors and reviews background checks and I9 verifications; drafting all operational Offboarding documentation and processing of required offboarding tasks; partners with the People Team on enhancements of the onboarding and offboarding processes

• Responsible for processing all employee lifecycle changes and maintenance of employee records(i.e. onboarding, employee changes, promotions, job changes, professional development budgets, offboarding); Responsible for tracking all employee certifications within HRIS

• Responds to employee inquiries providing direction as needed regarding HRIS systems, policies and procedures; Owns responding to all employment and income verifications timely and accurately; Maintains a high standard of confidentiality and professionalism in all employee communications

• Owns Intranet and Employee-facing content as it pertains to Operations (ie. Labor Law postings, People Operations guides and Job Aids); Creates and maintains internal Job Aids for all operational processes/workflows; Assists with employee handbook updating

• Partners with Payroll Manager and Senior Compensation Analyst to ensure the accurate processing of sign on bonuses, Hi5 bonuses, separation pay, patent awards and all other types of additional payments; Provides system configuration, testing and validation support to the Senior Compensation Analyst with annual merit processing.

• Provides backup support to the Payroll Manager and Benefits Manager including but not limited to employee inquiries, benefit billing and reconciliations, deduction imports, troubleshooting, and continuous coverage and backup activities

• Owns Guusto service anniversary award platform and responsible for initiating all employee retirement and anniversary awards

• Responsible for ad hoc and regulatory compliance reporting (EEOC reporting, CA Pay Data) and other recurring data requests

About You

• Bachelor’s degree required OR an equivalent combination of education and relevant experience OR equivalent relevant experience and;

• 3-5 years experience in a People Operations and/or HRIS role

• Proficiency in HRIS systems, including data management, reporting, troubleshooting, and process optimization

• Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities

• Demonstrated ability to handle highly sensitive information with discretion, sound judgment and a business-centric approach

• Effective organizational and time management skills, with the ability to manage multiple priorities and meet deadlines while managing day-to-day requirements

• Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements

• Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately, explain policies and procedures, and partner cross-functionally with broader teams

• Analytical and problem-solving skills, with the ability to identify process improvements, support data reporting needs, and contribute to scalable, efficient People Operations workflows

Bonus Points

• Paylocity experience

• Experience using AI tools and automation to improve processes, increase efficiency, and enhance employee experience

Salary: $100,000 to $125,000*

*Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization.

Additional Details:

• Benefits: We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.

• Work from Home Equipment: Given our virtual environment— in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.

• Paid Time Off: All employees accrue four weeks of PTO in their first year of employment. New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.

• Personal and Professional Development: We’re committed to investing in and helping our people grow personally and professionally. All employees receive up to $5000 each year for professional learning, continuing education and career development. All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.

• Location: We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories. For most positions, occasional travel may be requested or encouraged but is not required. Some positions might require travel per the job description provided to the employee. Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired.

• Hours: We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.

Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a San Francisco resident, please read the City and County of San Francisco's Fair Chance Ordinance notice. https://www.sf.gov/sites/https://www.sf.gov/sites/default/files/2022-12/FCO%20poster2020_0.pdf

This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies.

If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.