People Operations Manager

About Sprig

Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.

Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.

Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We’re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world’s most innovative companies.

If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you.

About the Role

Sprig is looking for a People Operations Manager to help build and scale the people infrastructure behind a fast-growing company. This role sits at the center of how we hire, support, and develop our team as we grow toward the next stage of the business.

You will operate as a true HR generalist, supporting the full employee lifecycle from recruiting coordination and onboarding to employee support, performance processes, and people programs. You’ll help ensure that our people systems, policies, and day-to-day operations run smoothly and consistently as the company grows.

This is an ideal role for someone who has early experience in HR or People Operations and is ready to take on broader ownership. You should be comfortable balancing operational work with employee-facing responsibilities, and enjoy creating structure, clarity, and great employee experiences.

You’ll partner closely with leadership, recruiting, and managers across the company to ensure that Sprig continues to attract great people, support them well, and operate with strong, thoughtful people practices.

This is an in-office position requiring five days per week in our vibrant and busy downtown San Francisco office, conveniently located steps away from Montgomery BART/MUNI.

Your Impact

• Own core people operations processes: Manage day-to-day People and HR operations including onboarding, offboarding, employee record management, and HR systems.

• Support the employee lifecycle: Help ensure smooth and consistent processes across hiring, onboarding, performance reviews, promotions, and employee transitions.

• Partner with recruiting: Work closely with the recruiting team to coordinate offers, prepare onboarding experiences, and ensure new hires ramp successfully.

• Maintain HR systems and data: Manage employee data, documentation, and reporting across systems, ensuring accuracy and operational efficiency.

• Support employee experience programs: Help execute company initiatives including engagement programs, culture initiatives, and internal events.

• Ensure compliance and policy clarity: Maintain internal policies, support compliance with State and Federal employment regulations, and help ensure consistent application across the organization.

• Be a trusted employee resource: Provide thoughtful support to employees and managers on day-to-day HR questions, policies, and people processes.

• Manage our employee workspaces: Be the main point of contact with building management in SF and NYC and make sure our employees have what they need to be successful.

Your Strengths

• Early career HR generalist experience: 4-6 years of experience in People Operations, HR, or HR generalist roles within a growing company.

• Strong operational instincts: You are organized, detail-oriented, and able to manage multiple processes and priorities simultaneously.

• Employee-focused mindset: You care about creating thoughtful employee experiences and supporting teams with clarity and consistency while operating to minimize risk to the company.

• Strong communication skills: Able to work effectively with employees, managers, and leadership on people-related questions and processes.

• Judgment and discretion: Comfortable handling highly sensitive information with professionalism and confidentiality.

• Startup adaptability: You’re comfortable working in a fast-moving environment where processes evolve and ownership is shared.

• Execution-focused: You enjoy building structure, improving processes, and ensuring important operational details don’t slip through the cracks.

Benefits & Perks

• Competitive Salary

• Competitive Employee Equity

• 401K Program

• Medical, Dental, and Vision Benefits

• FSA/HSA Benefit

• $175/month Commuter Benefit

• Additional Wellbeing Benefits

• Flexible Paid Time Off

• Paid Parental Leave

• Professional Development Stipend

• Hybrid Office Policy

• Lunch and dinner daily

• Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

Our Commitment to Diversity and Inclusion

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

Employee Pay Disclosure

The salary range for this full-time position is $130,000 - $150,000 + Equity + Benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations (San Francisco, CA; New York, NY). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***