People Operations Manager

At SnapSoft, we are scaling rapidly and evolving from an early-stage setup into a more structured, globally operating organization. To support this growth, we are looking for a People Operations leader who will build and scale a robust, efficient, and employee-centric operational foundation as we grow from 150 to 300 employees.

This is a hands-on leadership role combining strategic ownership with operational execution. You will design and implement scalable People Operations processes while also managing day-to-day activities such as employee lifecycle changes, employee queries, and data integrity.

In the initial phase, you will operate as a player-coach—personally owning both strategy and execution while laying the foundations of the function. As the organization grows, you will build and lead a dedicated team, transitioning from operational involvement to a more strategic, cross-functional leadership role.

We are looking for someone who is pragmatic, empathetic, and comfortable bringing structure to a dynamic, high-growth environment.

Core Responsibilities:

Lead the Function

• Translate the VP of People's strategic vision into a tangible People Operations roadmap, communicating the "why" clearly to stakeholders.

• Build the People Operations team, hiring and onboarding specialists for Hungary and the US.

• Foster a unified global team where specialists feel developed, empowered, and supported.

• Connect daily work to company strategy and promote leadership development across your team.

• If alignment with the VP of People isn't possible on key decisions, you're comfortable disagreeing and committing once a direction is set.

Execute Operations

• Manage core people operations processes including onboarding, offboarding, benefits administration, and employee data management.

• Serve as the first point of contact for employee inquiries, resolving issues with empathy and sound judgment.

• Maintain data integrity across our HRIS and people tools.

• Document processes, creating simple guides that make it easy for employees and managers to navigate people matters.

Partner Across the Business

• Act as the primary operational partner to leaders across departments, understanding their needs and delivering practical solutions.

• Make decisions that consider cross-functional impact, gathering input and communicating rationale clearly.

• Anticipate how teams may react to changes and plan your communication with care.

• Champion a feedback culture by giving and requesting feedback regularly, acting on it constructively.

• Facilitate difficult conversations with openness when employee matters arise.

Build Global Infrastructure

• Lead the selection and implementation of our core HRIS, creating a single source of truth.

• Design scalable, employee-friendly processes for the entire employee lifecycle.

• Stay current on HR technology trends and employment law developments to inform our roadmap.

• Navigate ambiguity by providing clarity of direction and priorities, even when all information isn't available.

• Own Compliance with a People-First Approach

• Own HR legal compliance across Hungary, the EU, and the US, partnering with external counsel as needed.

• Partner with the VP of People on critical initiatives like the EU Transparency Act, operationalizing pay reporting and policy updates.

• Develop clear, fair employment policies, contracts, and audit trails.

• Champion data privacy (GDPR/SOC2), handling employee information with care.