People Operations Manager

Join us now as a People Operations Manager! You will be responsible to keep our People engine running, owning the operational backbone of our People function and making sure people processes, payroll, and compliance work smoothly, accurately, and without friction across the entire employee lifecycle. And the best part about it? You'll be in contact with our fantastic team every day!

About Nelly

We are a Tech Company and we believe healthcare should feel a lot less like paperwork, and a lot more like people. So we’re building the technology that lets medical practices run smoothly, simply, and without all the admin chaos that slows everyone down. Our platform turns messy processes into smart, automated workflows, from patient journeys to billing to next-generation payments. Powered by AI, built for real humans, and designed to give medical teams the time and headspace they desperately need. Why? Because Europe is facing a massive shortage of medical assistants. And if we don’t rethink how practices operate, the system won’t be able to keep up. We’re here to fix that, not with band-aids, but with real transformation.We’re backed by €50M in Series B funding from world-class investors and are scaling fast to build Europe’s leading healthcare fintech. Our vision: empower over a million medical practices and make life better for millions of patients. But here's the part we’re proudest of: we only work with nice people. It’s our number-one rule. No egos, no drama. Just kind, curious, hardworking humans building something meaningful together. If that sounds like your kind of place, welcome to Nelly.

You will

• own and execute end-to-end employee lifecycle operations, ensuring reliable, compliant, and smooth day-to-day execution.

• be the first point of contact for employees and managers regarding operational HR issues and will provide quick, pragmatic solutions.

• take over operational responsibility for our payroll and ensure that it is implemented correctly, on time, and in compliance with regulations.

• identify potential compliance or process risks at an early stage and address them openly or escalate them if necessary.

• ensure high data quality across our HR systems and manage deadlines, changes, and dependencies reliably.

• contribute to continuous improvement by identifying operational pain points and independently implementing small process optimizations within existing people operations workflows.

• support and contribute to people projects beyond day-to-day operations, helping to translate new concepts, frameworks, or initiatives into practical processes and anchor them in everyday work.

What you'll bring

• A degree in business administration, management, HR, economics, or a comparable field

• Up to 2 years of experience in people operations/HR administration, ideally in a startup or scale-up environment

• Proven experience in independently and reliably managing operational processes with clear ownership of end results

• Confident handling of payroll-related issues (e.g., preparation, control, collaboration with external payroll partners)

• A good basic understanding of labor law and the ability to identify and correctly assess risks

• High attention to detail and affinity for data, especially when dealing with HR systems and sensitive personnel data

• A strong process mindset: you recognize inefficiencies, think in terms of processes, and suggest pragmatic improvements

• Independent, structured way of working in a dynamic environment with changing priorities

• Very good German and good English skills

What we offer:

• Move your way: BVG ticket or a Swapfiets membership to cruise through the city

• Stay active: Urban Sports membership to sweat, stretch, or sauna your way through the week

• Gear up: Top-of-the-line equipment that actually makes work feel smooth

• Work your style: Flexible hours and a hybrid setup in the heart of Berlin-Mitte

• Change of scenery? Enjoy up to 4 weeks of workation wherever inspiration hits

• Grow fast: A dynamic environment, a steep learning curve, and endless opportunities to level up

• Join the ride: Be part of an AI-powered fintech that’s shaking up the German healthcare market

• Own it: Real responsibility, independent work, and plenty of freedom to make an impact

• Office vibes: A cozy, dog-friendly office where good vibes are basically mandatory

• Snack heaven: A fridge full of cold drinks and snacks waiting to be claimed

We celebrate diversity and welcome individuals of all genders (m/f/d) to apply — and because we know confidence gaps and impostor syndrome can get in the way, please don’t hesitate even if you don’t meet every single criterion; if you’re exceptional, tell us why, and we’d genuinely love to hear from you.