People Operations Generalist

About Hello Heart:

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.

About the Role

As a People Operations Generalist, you will own the day-to-day operational execution of our People Operations function, ensuring accuracy, compliance, and a consistently positive employee experience. Reporting into our Senior Director, People Operations, you will support the full employee lifecycle, from onboarding through offboarding in a fast-paced environment.

In this highly detail-oriented role, you will manage benefits administration, HR systems, compliance processes, reporting, and documentation. You will be a driver of operational rigor and continuous improvement across People Operations. This is a full-time, remote position, with preference for candidates located in the Bay Area, California or near the TriState New Jersey area.

Responsibilities

• Administer select benefits programs and respond to employee questions regarding benefits and enrollment.

• Manage benefits communications, including timelines, materials, webinars, and reminders.

• Reconcile benefits-related invoices, manage Health Savings Account and Flexible Spending Account funding, track benefits costs, and flag discrepancies.

• Execute onboarding and offboarding processes, ensuring timely, accurate, and compliant employee transitions.

• Manage employee onboarding and offboarding through ADP Workforce Now and BambooHR, including onboarding tasks, workflows, and templates.

• Conduct new hire orientation and other onboarding sessions.

• Complete and audit Form I-9s and maintain compliance with employee recordkeeping requirements.

• Maintain accurate employee records across our HR tech stack and internal trackers.

• Support maintenance of People Operations trackers and reports using Google Sheets and Microsoft Excel.

• Maintain and update the People Wiki, ensuring documentation is current and accessible.

• Support leave of absence and workers compensation administration.

• Continuously identify and implement process improvements across People Operations.

• Provide HR Business Partner support as needed, including employee changes, audits, and special projects.

• Support ad hoc People Operations initiatives and analysis.

Qualifications

• Bachelor’s degree

• 3+ years of People Operations or Human Resources Operations experience

• Experience in a fast-paced, high-growth, or startup environment strongly preferred

• Strong benefits administration experience

• Hands-on experience with ADP and BambooHR

• Advanced proficiency in Google Sheets and Microsoft Excel

• High attention to detail with strong process ownership

• Ability to manage highly confidential information with discretion and integrity

• Strong written and verbal communication skills

The US base salary range for this full-time position is $100,000 to $120,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.