People Operations Coordinator

About us:

At Tall Tree, you’ll join an award-winning clinic focused on exceptional integrated healthcare. We’re a diverse team that is endlessly nerdy— we love learning, teaching, and keeping up to date with the latest research. We’re the most multidisciplinary and comprehensive team in private healthcare in BC; we put each client at the center of this with our goal to match everyone with the right clinician or team of clinicians. We take pride in our passionate clinicians, inspiring and uplifting facilities, high-quality health services, and exceptional customer service. We’re committed to delivering healthcare in the best possible way— and we have a singular culture of respect, warmth, curiosity and enthusiasm that makes being a part of the Tall Tree team something to be truly proud of.

As an employer, we aim to be the top choice in healthcare in BC. We want to be the only place you'd want to work. Our workplaces are amazing, both physically and socially, and we offer all the usual perks. But we also invest hundreds of thousands of dollars in education for our team every year. We believe that when our team members are happy and engaged, they're better equipped to deliver exceptional patient care.

About the role:

As a People Operations Coordinator at Tall Tree, you’ll help support the people who make great care possible. You’ll provide day-to-day support across hiring, onboarding, employee experience, and HR operations to ensure our team members feel supported, informed, and set up for success in their roles.

You’ll help connect employees and leaders with the resources, information, and processes they need — whether that’s navigating HR questions, supporting hiring and onboarding, coordinating performance processes, or helping ensure our systems and policies run smoothly. By understanding our teams, our culture, and how our clinics operate, you’ll help make it easier for our people to do their best work.

Most importantly, you’ll help create a consistent, supportive experience for employees and leaders. You’ll help ensure that HR processes are thoughtful, reliable, and human — helping the organization run smoothly behind the scenes while strengthening the culture that makes Tall Tree special. Ultimately, your work supports Tall Tree’s mission by helping build and nurture a world-class team that can deliver healthcare the way it should be done.

This role is a 20-month maternity leave coverage employment contract. While this position is designed to support a parental leave from September 2026 to March 2028, there may be opportunities for extension or a permanent role depending on organizational needs.

We’re open to structuring this role as part-time or full-time, depending on what works best for the right candidate.

The expected salary range for this role is $65,000-$75,000 depending on qualifications and experience level.

As a People Operations Coordinator, you'll be focused on:

• Recruitment & Onboarding Support

• Support recruitment and hiring processes to help attract and retain a high-quality team. Coordinate job postings, candidate communication, interview scheduling, and onboarding activities.

• Work closely with hiring managers to ensure a smooth and consistent hiring experience for both candidates and the team.

• Workplace Culture & Employee Experience

• Support initiatives that foster a positive workplace culture aligned with Tall Tree’s mission and values. Help coordinate team engagement activities, learning opportunities, and internal communications that strengthen connection and morale.

• Serve as a point of contact for employee questions and concerns, helping address issues thoughtfully and escalating more complex matters when needed.

• Performance & Employee Development

• Working closely with the leadership team, you’ll support the administration of performance processes, including review cycles and feedback conversations.

• Help maintain tools, documentation, and timelines that enable managers and team members to engage meaningfully in performance discussions.

• Compensation, Benefits & HR Administration

• Support the day-to-day administration of benefits, and HR systems to ensure accurate records and smooth employee experiences.

• Maintain HR documentation, employee records, and internal systems in alignment with organizational policies.

• Working closely with the leadership team, assist with compensation and benefits processes, including supporting benchmarking research, documentation, and communication related to pay and benefits programs.

• Compliance, Policies & Occupational Health & Safety

• Help maintain HR policies and procedures to support compliance with employment standards and workplace regulations.

• Assist with policy updates, documentation, and communication to ensure employees understand key expectations and resources.

• Support occupational health and safety initiatives, including coordination of training, documentation, and Joint Occupational Health and Safety committee activities where applicable.

• HR Reporting & Continuous Improvement

• Support the collection and organization of HR data to help track workforce trends such as hiring activity, turnover, and engagement. Contribute to ongoing improvements in HR processes, systems, and tools that help the team operate effectively.

Requirements:
We're looking for someone who:

• Has relevant education: A Bachelor's Degree in Human Resources or completion of an accredited CPHR BC & Yukon post-secondary program.

• Brings relevant experience: You bring a minimum of two years of recent experience in Human Resources, recruitment coordination, People Operations, or a related administrative role — or an equivalent combination of education, training, and experience.

• You have some experience supporting or coordinating recruitment processes, including job postings, candidate communication, interview coordination, and onboarding. Experience recruiting within healthcare, allied health, or professional service environments is a bonus!
• You're familiar with HR systems and tools: You’re comfortable working with modern workplace tools including Microsoft Office, Slack, and HR systems such as HRIS’ or Applicant Tracking Systems.

• Thrives in a dynamic environment: You thrive on managing multiple priorities while maintaining strong attention to detail and organization.

• Has a collaborative mindset: You enjoy partnering with a wide range of people across the organization to support hiring, people processes, and team initiatives.
• Is commited to growth: You’re curious and motivated to learn. Most importantly, you’re open to feedback and interested in developing skills across HR functions.
• Has strong communication skills. You’re a clear, professional communicator who collaborates effectively with a diverse team and helps create clarity for both employees and leaders.

• Is humble and curious: Your approach to work is one of openness, curiosity, and a willingness to learn and improve.

Benefits:
• Rest and re-charge: We offer generous paid vacation time, giving you the flexibility to fully disconnect, rest, and re-energize. Whether you want to explore new places, spend quality time with loved ones, or simply relax and pursue your hobbies, we believe taking time off is essential for well-being.
• Beautiful facilities: Thoughtfully designed spaces inspire our best work. All of our facilities have been designed and crafted with care, reflecting our dedication to providing a welcoming and supportive environment for our patients, and a stellar work environment for our teams.
• Keep growing: We dedicate a significant portion of our budget to continued education for our team. Whether it’s from our online learning platform full of courses, attending a conference, our journal club, lunch and learns, or through lunchroom chats with our colleagues, a deep love of learning is ingrained in our culture.
• Guidance every step of the way: We’re committed to investing in your success every step of the way; our mentorship program pairs you with experienced team members who provide guidance and insights to help you continue to grow in your field. Our leadership development training equips you with the skills and confidence to take on greater responsibilities.
• Prioritizing your health: We provide comprehensive health, dental, and life insurance plans designed to support you and your family’s well-being at every stage of life. Get free access to VO2 Max and DEXA testing, consultations with our Integrative Nutrition Health Coach, and Tall Tree’s gym and fitness facilities.
• Hang out: Build deeper relationships at our annual Team Summit, and regular social events throughout the year. From inspiring guest speakers and professional development sessions to themed celebrations, group outings and board game nights, there are plenty of fun opportunities to fill your calendars!
• Wellness beyond work: On top of offering 5 paid sick days per year, we’re committed to supporting your mental well-being. We provide access to a range of mental health resources, including counselling through our EAP, in-house consultations to help you connect with the right support for your unique needs, and resiliency workshops designed to equip you with practical tools for managing stress and maintaining a healthy work-life harmony