People Operations Associate

Join us on the journey to get to net zero

Our Mission

Enable organizations to reduce, remove, and utilize their emissions with carbon science. We are a purpose-driven carbon management firm dedicated to helping organizations around the world reach their climate goals. We make carbon science accessible and actionable with our team of leading scientists and an end-to-end carbon management platform.

Global citizens with global impact

Whether a scientist, developer, or carbon markets expert, we are united by our mission to take climate action now. We are experts in our fields, and we act with confidence. We are located across 4 countries and in states all across the U.S.

Diverse backgrounds bring diverse perspectives

We recognize that teams with diverse backgrounds and different experiences are powerful. Bringing together a variety of individual perspectives enhances how we can effectively address the climate crisis. Together, we are creating an environment where everyone is celebrated, and anyone can succeed.

About Carbon Direct

Carbon Direct is a science-first organization that combines technology with deep expertise in climate science, data, and policy to deliver actionable climate strategies and high-quality carbon dioxide removal to decarbonize the global economy. We have built a reputation as a trusted arbiter of high-quality strategy for carbon reduction, removal, and utilization throughout value chains, working with leading organizations. Our team of 70+ scientists includes thought leaders who actively contribute to the science of climate mitigation with novel assessment methodologies and public resources to facilitate action.

With Carbon Direct, clients can set and equitably deliver on their climate commitments, streamline compliance, and manage risk through transparency and scientific credibility. Carbon Direct has applied its expertise to the completion of:

• over 600 engineered, hybrid, and nature-based carbon credit project assessments, deep diligence for multi-year off-take agreements, and project co-design engagements;

• over 150 unique emerging technology diligence reviews; and

• deep technical diligence de-risking engagements in improved forest management, reforestation, BECCS, and DAC, with commercial strategy support in collaboration with carbon credit developers to ensure that their products are best-in-class.

Overview

The People Operations Associate owns the execution and day-to-day operations of Carbon Direct’s people processes and systems, ensuring our team can do their best work in support of climate action. This role is responsible for the smooth, consistent operation of employee lifecycle processes, benefits administration, and people systems, with a strong focus on employee experience.

By serving as the operational backbone of the People & Culture Team, this role enables senior leadership to focus on organizational health and running and maintaining programs that scale with Carbon Direct’s growing, global team.

Responsibilities

• Own day-to-day administration of people systems (Rippling, Lattice, Tilt, Jira), including continuous improvement through automation and AI-enabled workflows

• Manage onboarding, offboarding, benefits and leave administration, compliance, and contractor onboarding and offboarding with accuracy and consistency

• Serve as the first point of contact for employee People & Culture questions via the help desk and direct support

• Maintain clear, accurate documentation, process guides, and internal resources

• Execute and manage logistics for engagement surveys, performance cycles, and continuous feedback processes

• Support the execution of company off-sites, engagement events, swag, and recognition programs

• Proactively identify opportunities to streamline workflows, reduce administrative friction, and improve employee experience

Qualifications

• Experience in People Operations, HR Operations, or Benefits Administration

• Hands-on experience administering HRIS, LMS, and people systems (e.g., Rippling, Lattice, Tilt, JIRA, or similar)

• Strong operational and project management skills, with the ability to manage multiple deadlines and execute reliably

• Proactive, improvement-minded operator who can streamline workflows, leverage automation and AI, and thrive in a fast-growing, remote-first environment

• High attention to detail with strong documentation, process discipline, and data/spreadsheet skills

• Clear, empathetic communicator comfortable serving as a first point of contact for employee questions, including benefits

• Working knowledge of benefits and compliance basics (health plans, FSA/HSA, leave, COBRA, ACA/ERISA/HIPAA); vendor or broker coordination a plus

Salary

$110,000-$135,000

Benefits

While we love our work, our lives aren’t defined by it. At Carbon Direct, we offer a robust benefits package that considers the whole person, their partners, and their families – and we’re always looking to improve.

Our U.S. benefits* include:

• Comprehensive nationwide medical, dental, and vision coverage. See a preview of our coverage here.

• Time off as needed: Flexible vacation policy and ten company-wide holidays, plus annual winter break between Christmas and New Year's

• 16 weeks of fully paid parental and family leave with no tenure requirement

• Remote-friendly work culture with annual company-wide retreats

• Reimbursement for your work-from-home setup and monthly work-from-home stipend

*Please note that the benefits described apply to U.S.-based employees only. For our international employees, our benefits package varies by each country and its statutory requirements.

Equal Opportunity Employer

Carbon Direct is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. We adhere rigorously to our equal employment opportunity policies in connection with all employment decisions, including hiring, compensation, and promotion.