People Generalist

We are a global technology group, headquartered in London.
We deploy experts and frontier technology, like AI, to help organisations thrive through change.

We have over 600 professionals (>75% hands-on technical talent) spread across Europe, North America and Asia, and are backed by Marlin Equity Partners.

We help customers:

Work smarter – Building modern, scalable infrastructure, apps and workflows that actually improve your bottom line.

Engage personally – Creating digital experiences that capture attention, convert sales, and keep customers coming back.

Stay secure – Establishing the security, governance and compliance systems that protect you from threats, fines, and downtime.

We work with some of the world's biggest brands to solve their biggest problems.
From highly regulated financial institutions to fast-moving tech unicorns and global retailers.

Different worlds, same standard: we ship tangible outcomes into production, fast.
Then we work alongside customers to maintain and optimise them long term, upskilling their teams along the way.

Work where work matters.

We are looking for a proactive and organised People Generalist to support the delivery of core HR operations across the employee lifecycle. Reporting to the UK Regional HR Business Partner, you will provide operational HR support, help manage administrative processes and support managers with straightforward employee relations matters, escalating more complex cases to the Regional People Partner.

This is a great opportunity for someone looking to build their HR experience in a fast-paced, global environment while gaining exposure to People projects and continuous improvement initiatives.

At Qodea, we believe in work that leaves a mark. This role is for the innovative people who thrive on solving problems that don't have answers yet, for those who are accountable for tangible outcomes, and for individuals who act with integrity when it absolutely has to work.

Role Responsibilities

Employee Relations & People Support

• Provide first-line HR support to managers and employees on routine people queries, policies and processes.
• Support and manage low complexity employee relations matters such as informal performance concerns, probation reviews, sickness absence monitoring and basic disciplinary or grievance processes.
• Prepare documentation including letters, outcome notes and meeting packs using approved templates.
• Escalate complex or high-risk employee relations matters to the Regional People Partner, ensuring accurate case records and timelines are maintained.
• Support the coordination and administration of formal People processes and meetings.

HR Operations & Administration

• Provide day-to-day administrative support across the employee lifecycle including onboarding, contract preparation, changes to employment terms and offboarding.
• Maintain accurate employee records within the HRIS and support data accuracy for payroll and reporting purposes.
• Support benefits administration, ensuring employee queries are responded to efficiently.
Assist with compliance checks and ensure employee documentation is complete and up to date.
• Support the Global Head of People Operations in maintaining consistent and efficient People processes.

Onboarding & Employee Experience

• Support the coordination and delivery of onboarding activities for new joiners, ensuring a smooth and welcoming experience.
• Assist with induction scheduling, documentation and stakeholder coordination.
• Gather feedback from new starters and support improvements to onboarding processes.

Projects & Continuous Improvement

• Provide administrative and coordination support across People projects, such as onboarding improvements, policy updates or engagement initiatives.
• Identify opportunities to improve HR processes and support implementation of agreed improvements.
• Support reporting activities by preparing basic people metrics and data summaries.

Culture & Engagement Support

• Support delivery of engagement initiatives, benefits communications and People team activities.
• Act as an approachable point of contact for employee queries, promoting company values and positive employee experience.

Requirements:
Essential Experience:

• Experience working in an HR administrative, Assistant or Officer role.
• Working knowledge of UK employment legislation and HR best practice.
• Experience supporting employee relations processes or HR case administration.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience preparing HR documentation such as contracts, letters and meeting notes.
• Strong attention to detail and ability to maintain accurate HR data and records.
• Experience working with HR systems and Microsoft Office tools.
• Strong communication skills and confidence working with managers and employees.

Desirable Experience

• Experience supporting People projects or process improvement initiatives.
• Exposure to working in a fast-paced or growing organisation.
• Experience supporting onboarding or employee experience activities.
• Exposure to global or multi-regional teams.

We recognise that no candidate will meet every requirement listed. If you are enthusiastic about developing your People/HR career and are willing to learn, we strongly encourage you to apply. You’ll be joining a supportive People team committed to helping you build your experience and grow professionally.

Benefits:
We believe in supporting our team members both professionally and personally. Here's how we invest in you:

Compensation and Financial Wellbeing

• Competitive base salary.
• Matching pension scheme (up to 5%) from day one.
• Discretionary company bonus scheme.
• 4 x annual salary Death in Service coverage from day one.
• Employee referral scheme.
• Tech Scheme.

Health and Wellness

• Private medical insurance from day one.
• Optical and dental cash back scheme.
• Help@Hand app: access to remote GPs, second opinions, mental health support, and physiotherapy.
• EAP service.
• Cycle to Work scheme.

Work-Life Balance and Growth

• 28 days annual leave (plus bank holidays).
• An extra paid day off for your birthday.
• Ten paid learning days per year.
• Flexible working hours.
• Work from anywhere (up to 3 weeks per year).
• Industry-recognised training and certifications.
• Bonusly employee recognition and rewards platform.
• Clear opportunities for career development.
• Length of Service Awards.