People Development Officer

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The People Development Officer is responsible for designing, implementing, and managing programs that support employee onboarding, performance management, and continuous learning within the organization. The role ensures that employees are equipped with the knowledge, skills, and competencies necessary to perform their roles effectively and contribute to the organization’s overall success. The People Development Officer will collaborate closely with business leaders and HR teams to strengthen employee capability, improve performance, and foster a culture of continuous development.

Duties and Responsibilities :
• Develop, implement, and continuously improve the company’s onboarding program to ensure a positive and structured experience for new hires.
• Facilitate new hire orientation sessions and ensure employees understand company policies, culture, and expectations.
• Track completion of onboarding requirements and maintain onboarding documentation.
• Support the implementation and administration of the company’s performance management framework.
• Facilitate probationary check-ins between employees and managers to assess performance, alignment with expectations, and development needs.
• Coordinate the annual performance appraisal process, including communication, timelines, documentation, and monitoring completion.
• Coordinate with internal stakeholders to identify apprenticeship opportunities and training requirements to support workforce development and talent pipeline building.
• Assist in the development and monitoring of Performance Improvement Plans (PIPs) to support employees requiring performance intervention.
• Design, organize, and deliver training programs, workshops, and learning initiatives aligned with organizational goals.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance outcomes.
• Promote a culture of continuous learning by recommending relevant training opportunities and learning resources.
• Any additional tasks as may be required by the Head of Human Resources.

Qualifications :
• Bachelor’s degree in Psychology or any course related to Training or Learning and Development
• Must have minimum of 2 years work experience related to Learning and Development
• Exposure and familiarity on Training Needs analysis, Program design, development and facilitation
• Strong communication and interpersonal skills
• Proven experience in L&D
• Experience in records management, documentation and program analysis

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