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People & Culture Supervisor

AccorHotel

Makkah, Makkah Province, Saudi Arabia permanent

Posted: April 7, 2026

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Quick Summary

Supervising people and culture at Makkah Clock Royal Tower, providing excellent customer service and maintaining a high level of excellence in customer satisfaction.

Job Description

Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka’aba. This 86-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 1650 rooms. 

Reporting to P&C Manger, responsibilities and essential job functions include but are not limited to the following: 

• Ensure the Human Resources Department in the day-to-day operation of the department as required
• Assists with recruitment, including posting of positions, screening CVs, and contacting applicants
• Foster and promote positive Colleague relations through an environment that encourages open communication, trust and mutual respect
• Ensure the People & Culture department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues
• Handle the calendar and administration assistance for the People & Culture Leaders
• Prioritize all telephone calls and in-person external and internal visitors.
• Handle locker requests, name badges, ID’s, Colleague letters, purchase requisitions, expense reports as necessary
• Compose correspondence for the PC Department, such as letters, contracts, etc.
• Support internal PC projects, tracking necessary action and updating reports as progress is made
• Filing Employee records
• Handle all office administration duties such as faxes, mail, phones, photocopying, office supplies
• Assist with and support colleague events as appropriate, such as leadership meetings, colleague receptions, and annual events
• Assist with scheduling of interviews
• Prepares Offer Letters and Recognition letters for Internal promotions and transfers
• Manage the People & Culture Information System ensuring data integrity and proper documentation (adding new colleagues, salary, designation changes)
• Manage Employee Action Forms, ensuring accuracy with regards to vacation entitlements and promotions and salary changes
• Responsible for monthly invoices, monthly timesheets and adding e-mail accounts for new Colleagues
• Other duties as assigned

• Due to local legislation, must be Saudi
• Previous People & Culture experience an asset
• Minimum of 2 years administration experience, preferably within a hotel environment Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values
• Highly responsible and able to handle confidential information with the utmost discretion
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment
• Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone
• Excellent interpersonal, written and verbal communication skills University/College degree or diploma, preferably with a formal education in People & Culture Management
• Computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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