People & Culture Ops Coordinator

We are looking for a highly organised and energetic P&C Operations Coordinator to join our People & Culture (P&C) team at Pinewood.AI. This role is ideal for someone with experience in HR administration or people operations who enjoys creating a great employee experience while ensuring people processes run smoothly.

You will support the full employee lifecycle, including coordinating new starter processes, delivering inductions, and supporting day-to-day people operations. Working closely with the P&C team, you’ll help maintain accurate records, support HR system queries, and ensure our internal processes run efficiently.

As Pinewood.AI continues to grow internationally, our P&C operations are expanding to support employees across multiple regions. This role will help ensure our people processes scale effectively as the business evolves globally, supporting colleagues across our growing international organisation.

This role would suit someone who is detail-oriented, thrives in a fast-paced environment, and enjoys being at the centre of employee engagement and culture initiatives. As Pinewood.AI continues to evolve with new systems, processes, and policies, you’ll need to be comfortable adapting to change and managing shifting priorities.

Key responsibilities:

• Provide administrative support to the People & Culture (P&C) team across core HR operations.
• Coordinate the new starter process, including collecting documentation, completing Right to Work checks, and arranging induction meetings.
• Deliver engaging inductions to ensure new employees feel welcomed and set up for success.
• Support onboarding processes for employees across our growing global organisation.
• Manage administration related to probation processes, ensuring review meetings are scheduled and completed on time.
• Support employees and managers with queries relating to our HR systems, including Deel.
• Liaise with our external HR partners to create and update employee contracts across different regions.
• Assist with the leaver process, ensuring payroll is notified, and internal offboarding steps are completed.
• Work closely with colleagues across the P&C team to help manage internal people-related queries across the business.
• Support employee engagement activities and help contribute to a positive and inclusive company culture.
• Maintain strict confidentiality and discretion when handling sensitive employee information.

Requirements:

• Previous experience in an HR administration, HR operations, or people support role.
• Experience supporting onboarding, inductions, or employee lifecycle administration.
• Comfortable using HR systems; experience with Deel or similar platforms would be beneficial.
• Strong organisational skills with excellent attention to detail.
• Ability to manage multiple tasks and adapt to changing priorities in a fast-moving environment.
• Ability to take ownership of administrative processes and ensure tasks are completed accurately and on time.
• Strong verbal and written communication skills, with the ability to communicate clearly and professionally via email, meetings, and day-to-day interactions.
• Professional and personable approach, with the ability to adapt communication style depending on the audience.
• High levels of discretion and professionalism when handling sensitive information.
• A collaborative mindset and willingness to support colleagues across the P&C team.
• A proactive, high-energy approach with an interest in employee engagement and culture
• Experience supporting HR processes in a growing or changing organisation would be beneficial.

Benefits:
• Competitive salary based on experience

• Bonus scheme
• Share scheme
• Hybrid working
• 25 days holiday plus all UK bank holidays
• 4x life assurance
• Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
• Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
• Ongoing training & professional development
• Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
• Eyecare vouchers - free eye test and contribution towards prescription glasses
• Regular social events

Why join Pinewood.AI?

Pinewood.AI is an exciting place to build your career. As we continue to grow and evolve our platform and operations, our People & Culture team plays a key role in supporting employees and shaping the employee experience.

You’ll be joining at a time of positive change as we introduce new systems, processes, and policies across the business while supporting our expanding global workforce. This is a great opportunity for someone who enjoys improving processes, supporting colleagues, and helping build a positive and engaging workplace culture within a growing international technology company.

About Us

Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood’s cloud-based, secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.