People & Culture Manager

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​

Join us and become a Heartist®.

At Novotel London Tower Bridge, people are at the heart of everything we do. We are looking for an experienced People & Culture Manager to lead the hotel’s People & Culture agenda and help bring our values and culture to life.

Reporting directly to the General Manager, this is a senior leadership role that partners closely with the leadership team to create an engaging, inclusive and high‑performing workplace aligned with Novotel and Accor standards.

Key Responsibilities

• Act as a trusted People & Culture advisor to leaders and team members across the hotel
• Lead recruitment, onboarding and induction, ensuring a welcoming and engaging employee experience
• Drive talent development, learning and succession planning, supporting internal growth and career progression
• Shape and embed the hotel’s culture, values and wellbeing initiatives
• Deliver monthly well‑being actions to support team engagement and retention
• Ensure accurate payroll administration in line with legal and Accor requirements
• Support performance management, employee relations and policy application

• CIPD qualified (or working towards)
• Strong HR / People & Culture background, ideally within hospitality or a service‑driven environment
• Confident working with UK employment law and HR best practice
• Excellent communication skills with the ability to influence at all levels
• Passionate about people, culture and creating great place to work

Eligibility:

You must have the right to work in the UK.

Benefits:

• Benefit from a free one- or two-day break in another Accor property in the UK each year. 
• Employee discounted rates in Accor Hotels worldwide. 
• Excellent training and development opportunities within the hotel and throughout Accor worldwide. 
• Complimentary meals on duty. 
• Cycle to Work Scheme.
• Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.