People & Culture Manager

AccorHotel

Carolina, Carolina, Puerto Rico permanent

Posted: April 20, 2026

Quick Summary

The People & Culture Manager at Fairmont El San Juan Hotel is responsible for developing and maintaining the hotel's culture, ensuring a positive employee experience, and contributing to the success of the resort. The ideal candidate will have excellent people management skills, a strong passion for hospitality, and the ability to work effectively in a fast-paced environment.

Job Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Fairmont El San Juan Hotel People & Culture Manager Supports the People & Culture overall management and administration of the Human Resources functions; among others include hiring; employee/labor relations issues and investigations, wage and salary administration, Learning and development,  worker’s compensation and safety and the implementation of policies and programs as directed by the Corporate offices.

QUALIFICATION STANDARDS

EDUCATION & EXPERIENCE

Four-year college degree preferred

Minimum of two years previous Human Resources management experience required with Learning & Development experience. Previous hospitality experience preferred

SKILLS

Considerable knowledge of Federal/State labor laws.  Working knowledge of Federal and local regulations relating to OSHA and worker’s compensation.  Basic mathematical skills necessary to analyze reports, forecast. Ability to effectively deal with employees and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, resolve conflicts and collect accurate information. Ability to travel to training sessions, hearings etc. held in the local area. Ability to communicate clearly, both orally and in writing, in the English language.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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