People & Culture Generalist (Full-time)

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) retirement savings plan and matching program
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

As a People and Culture Generalist, you will play a key role in supporting the hotel’s recruitment and onboarding efforts. This position is primarily focused on recruitment coordination, onboarding and supporting internal movement of talent. It is ideal for a highly organized tech savvy individual who enjoys working with people and managing details in a fast-paced environment. 

Hourly rate: $32.49

What you will be doing:

Recruitment and Hiring:

• Coordinate and manage the recruitment process from job posting through to hire
• Presents qualified candidates to hiring managers for final selection
• Partner with leaders to understand hiring needs and supporting timely staffing
• Track candidate progress and maintain accurate records in recruitment system (SmartRecruiters)

Pre- Hire and Onboarding

• Manages the pre-hire process including background checks, offers and system entry
• Coordinates and supports new hire orientation, ensuring a welcoming and organized first day experience
• Serves as point of contact for candidates and new hires throughout the onboarding

Internal Mobility Support:

• Supports employees through internal and temporary transfer program
• Provides clear guidance on eligibility, timeliness and application steps
• Maintains accurate tracking and documentation 

System, Reporting & Administration

• Maintain recruitment systems and ensure data accuracy
• Supports reporting on recruitment, turnover and hiring activity
• Ensures processes align with company standards, policies and applicable laws.
• Utilize recruitment and assessment platforms effectively, supporting hiring managers as needed
• Ensure that all of the administration of recruitment and retention standards are met in alignment with Brand Standards

Employer Branding & Community Engagement

• Support recruitment marketing efforts through social media and community outreach
• Assist in promoting the hotel as an employer of choice
• Participate in job fairs, school partnership and local recruitment initiatives

General People & Culture Support

• Provide administrative support across People and Culture functions as needed
• Responds to employee and candidate inquiries in a timely and professional manner
• Supports engagement initiatives and participates in hotel committees

Schedule:  Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel. 

Your experience and skills include:

• Strong Organizational skills with attention to detail and follow through.
• Ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal skills with the ability to build relationships at all levels.
• Service oriented mindset with a focus on candidate and employee experience
• Ability to work independently and collaboratively with a team.
• Strong computer skills including Microsoft Office and recruitment systems
• Comfortable learning and navigating multiple systems and platforms
• Professional, approachable and able to maintain confidentiality at all times
• Flexible and adaptable to changing business needs
• Strong problem-solving skills and initiative
• Must be able to speak, read, write and understand the English language.
• Requires excellent communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Service oriented mindset with a focus on creating a positive candidate and employee experience 
• Ability to create a community which supports a collaborative environment
• Strong relationship builder
• Multicultural awareness and able to work with communities and people from diverse backgrounds
• Self-motivated and energetic
• Highly responsible
• Self-Confident and able to communicate easily with all levels of an organization from line colleagues to Executives

Experience:

• Previous experience in Human Resources, recruitment or administrative support preferred
• Prior hospitality experience is desirable
• Previous experience in Talent Acquisition a strong asset
• Experience supporting high volume or fast paced environments a plus
• Comfortable working with systems and technology (experience ATS platforms such as SmartRecruiters preferred)

Education:

• Degree in Human Resources or previous experience in People & Culture (Human Resources) is an asset

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?

So you can discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani