People Business Partner

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

About the Role
Attentive is looking for a People Business Partner to support our Revenue function. This role will act as a strategic partner with managers and employees, supporting these critical functions to empower high performance and growth.

You will need to be able to stay one step ahead of our growth and be able to coach and support our managers. As a People Business Partner at Attentive, you will play a significant role in the success of the teams you support. You will be an employee advocate, advisor, and coach and you will work closely with leaders and employees. You will drive impact through coaching managers, managing performance, and building strong relationships. You will serve as a champion for Attentive’s values, ensuring People programs are delivering equitable experiences and outcomes across the organization.

What You'll Accomplish:
• Be a trusted advisor and thought leader to managers and an advocate for employees
• Support leaders up to Sr. Director to help navigate them to lead their teams with accountability and excellence
• Provide coaching and consultative support to employees & managers in the business units you support
• Help leaders through performance management, with a focus on accountability and enabling success
• Guide managers through HR policy interpretation and application (time off, leave of absence, etc.)
• Collaborate with teams across the People organization to lead People cycles throughout the year including employee engagement surveys, compensation reviews, and learning and development programming
• Drive a high-performance culture and provoke positive change in people management
• Be empathetic and thoughtful in your approach and be obsessed with identifying areas of improvement and executing on solutions

Your Expertise:
• 4+ years of progressive HR experience with a minimum of 2 years in an HRBP capacity in a high-growth and/or tech environment
• Excellent communication skills, both written and verbal
• Innately curious with a desire to challenge yourself and grow
• Ability to coach through a variety of problems, leading with curiosity and active listening
• Ability to drive through ambiguity and deliver solutions with autonomy
• Builder mentality with adaptability, flexibility, and a willingness to roll up your sleeves to ensure the right outcomes for our customers
• The ability to effectively partner with cross-functional partners (e.g. Finance, Legal) and the broader People team (Talent Acquisition, Compensation, Learning & Development) to build a better employee experience for employees
• Ability to thrive in a fast-paced environment; problem-solving skills are a must
• Thoughtful discretion and hyper-sensitivity around confidential and sensitive information

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:
- The US base salary range for this full-time position is $91,000 - $115,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location

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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.