Peer Support Worker

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union

Number of vacancies: 1

New or Replacement Position: Replacement 

Site:  Toronto Western Hospital

Department: Center for Mental Health

Reports to: Manager

Salary Range: $25.11 - $31.39 per hour

Hours: 22.5 hours per week

Shifts: Days

Status: Permanent Part-Time

Closing Date: April 7, 2026

As an integral member of the IMPACT team, the Peer Support Worker,  works collaboratively with members of the multi-disciplinary team to provide a service to patients with severe mental health challenges.  The principal responsibilities include: providing support to IMPACT clients in meeting their treatment and rehabilitation goals; facilitating client social and recreational opportunities; providing a valuable perspective for service users within the Assertive Community Treatment (ACT) model and the Mental Health System; participating in the training and supervision of students; performing cross-functional and/or other duties as assigned or requested to contribute to the efficient and effective provision of service.

• Provide supportive, client-centered care within the ACT model, including visiting clients in the community, helping maintain a safe environment and connecting clients with community resources and services.
• Advocate for clients to help them access the supports they need, and provide education to clients, and families about their rights and how to access and maintain services.
• Helps connect clients with social and recreational opportunities that match their interests and needs, including accompanying them to appointments, activities, and community events when appropriate.
• Supports and encourages client participation in social and recreational activities by helping plan, coordinate, and explore different opportunities, and by sharing information about available events and programs
• Draws upon lived experience to provide invaluable knowledge to staff, students and the community at large, including imparting knowledge of different/appropriate types of techniques, i.e. listening, questioning, etc.

• At minimum, a completion of a high school diploma 
• Completion of recognized Human Services or Social Services diploma is an asset
• Two years work experience in Mental Health and/or Substance Use Preferred
• Lived experience with Mental Health challenges and/or Substance Use 
• Peer Support Certificate or training is an asset

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.