Peer Support Worker Outreach

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

 In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:  

4 weeks accrued vacation 

Up to 18 paid sick days accrued per year, plus 2 flexible days each year

HOOPP Pension Plan

Ongoing professional development plus $250 annual funding for continuing education and certifications

$350 annual allowance to invest in achieving your personal wellness goals

Participation in organizational pay for performance incentive program

We're looking for a Peer Support Worker to join our Outreach Team!

To support individuals in accordance with the Housing First philosophy of immediate access to permanent housing with no readiness requirements, consumer choice and self-determination, recovery orientation, individualized and client driven supports, and social/community integration. As part of the Outreach Team, provide services to the homeless population in Peel Region, in particular, identifying people who are homeless or at risk of homelessness and engaging them in services that support their challenges with mental illness or mental health and substance use.

To provide support to a caseload of adults (16 years old and over) with mental health concerns as they work towards recovery. To create, implement, facilitate and evaluate recovery topic focused, pre-vocational, vocational and life skills groups and activities within Hospitals.

Status: Permanent full-time. Shifts are 12 hours, 7:30am-7:30pm, 10am-10pm, working on a rotation of 3 days, 3 days off, 2 days on, 2 days off

Salary: $62,425.03 - $73,441.21 annually (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of 60 West Dr, Brampton. Due to the nature of this program, this role is on-site and/or community based.

What You Will Do:

Provide short-term mental health and addictions consultation as follows:

Orientate new clients to the program

Establish a supportive, ongoing relationship with clients and their support systems

Conduct WRAP and Wellness-based Groups at identified drop-in & shelter locations throughout Peel

Develop a Wellness Plan with each client and their supports which will support and maintain client wellness

Contribute to comprehensive assessments with clients and their supports which identifies client strengths and needs

Establish and implement Recovery Plans to guide the mutual work towards client recovery

Provide on-going supportive counselling, life skills coaching, pre-vocational/vocational coaching and appropriate referrals that will enable clients to achieve their goals

Consult, advocate and liaise with community resources and agencies to assist clients in achieving their goals

Monitor clients’ mental health and initiating intervention to promote wellness

Provide education on mental health, illnesses and wellness to clients and their families/other supports

Provide ongoing support and referrals for families, as needed

Establish a follow-up plan for clients prior to discharge, when possible

Assist in the planning, implementation, facilitation and evaluation of groups, activities and client meetings

Actively engage clients in the daily activities of the program

Provide support with other duties as assigned.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team

College Diploma in Social Services or relevant Post-secondary education

Peer certification is an asset

Lived experience on a path to recovery is required.

Minimum 1 year of experience working with vulnerable populations (i.e. mental illness, addiction)

Experience facilitating and creating peer support groups is an asset.

Ability to connect and engage with clients with mental illness

Strong communication and conflict resolution skills; ability to connect with people one on one

Familiarity and knowledge of all programs offered by CMHA Peel, partnering agencies, and outside referral sources

Sound understanding of mental health promotion as part of a comprehensive mental health strategy

Demonstrated ability to work collaboratively with management and front-line staff using strong communication skills

Initiative and ability to work independently

Well-developed and demonstrated knowledge of mental health, mental illness, stress management, anti- stigma, workplace wellness, mental health system issues and health promotion principles (Knowledge of concurrent disorder, addictions, and dual diagnosis would be an asset)

Comprehensive knowledge of Recovery Principles, an asset

Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence 

Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.

Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework 

Fluency in a second language, including ASL (American Sign Language) is considered an asset 

Valid Canadian driver’s license and access to an insured automobile in good repair 

Satisfactory Vulnerable Sector Screening (Police Check) report 

Deadline to Apply:  Thursday April 14, 2026 @ 4:00 PM

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [email protected]

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.