Payroll Officer

Build your payroll career with a team that values fairness, growth and genuine purpose.

At AFCA, we help Australians resolve financial disputes fairly and independently. Our people are empathetic, intelligent and driven to make a difference and payroll plays a crucial role in keeping this mission moving.

We’re looking for a motivated and detail-loving Payroll Officer to support our payroll operations and help ensure AFCA staff are looked after with accuracy and care.

This role is perfect for someone who’s growing their payroll career and wants to learn, contribute and be part of a team that truly supports each other.

Why this role is exciting

Payroll at AFCA is hands-on, purposeful and full of variety. No two days look the same and you’ll be part of a team that makes sure our people feel valued and supported.

You’ll work closely with the Payroll Manager and the Finance team to deliver seamless payroll operations, accurate reporting and exceptional service to AFCA employees.

 

What you’ll do

As our Payroll Officer, you will:

• Assist with end-to-end payroll processing for AFCA employees‑to‑end payroll processing for AFCA employees
• Maintain employee records and support onboarding, salary changes and exits
• Respond to payroll queries quickly, clearly and kindly
• Apply award entitlements accurately and confidently
• Calculate leave, super, PAYG and other payroll components
• Assist with reconciliations, reporting and audit preparation
• Support annual review processes including back-pay calculations
• Keep electronic personnel files tidy, accurate and compliant
• Contribute to improving payroll processes and documentation
• Support ad hoc payroll tasks and small projects

What you’ll bring

You’re a great fit if you have:

• Experience with end-to-end payroll processing‑to‑end payroll processing
• A solid understanding of Australian payroll legislation
• Strong organisational skills and the ability to juggle multiple tasks
• Intermediate Excel skills and confidence with data
• Meticulous attention to detail, you take pride in getting things right
• Clear communication skills and a helpful, approachable style
• The ability to work independently while being a great team contributor
• A steady, calm approach when deadlines hit

What's on offer

• BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements. 
• Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards. 
• Employer of Choice Public Sector and NFP – Australian HR Awards 2023 
• Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion. 
• Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity. 
• Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing. 
• Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices. 

To apply 

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don’t meet every single criterion. 

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected]. 

AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.