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Payroll & HR Services Specialist

JACOBSDOUWEEGBERTS

North Sydney, NSW, Australia Hybrid permanent

Posted: February 17, 2026

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Quick Summary

We are seeking a skilled payroll and HR services specialist with a strong background in payroll administration and a keen understanding of employment law to join our team.

Job Description

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.

JDE Peet’s is the world's leading pure-play coffee and tea company, serving approximately 4,400 cups of coffee or tea per second, and is headquartered in the Netherlands. Guided by our ‘Reignite the Amazing’ strategy, we are focusing on brand-led growth across three big bets: Peet’s, L’OR and Jacobs, including Australian favourites such as Moccona, L’OR, Harris, Campos, Piazza D’Oro, Espresso di Manfredi, Pickwick and more. In 2024, JDE Peet’s generated total sales of EUR 8.8 billion and employed a global workforce of more than 21,000 employees

Come join our team and discover what your cup of amazing can be! Find out more at https://careers-nz.jacobsdouweegberts.com/

Do you love the satisfaction of a smooth, accurate payroll run? Are you the person people turn to when they need clarity, support, or help navigating systems? And do you enjoy making processes feel simple, human, and easy?

We’re looking for a Payroll & HR Services Partner who brings together Australian payroll expertise, strong SuccessFactors/ HRIS capability, and a passion for creating great people experiences. You will partner closely with Datapay and our People Team to keep everything running seamlessly.

Are you up for this challenge?

In this role, you will:

• Payroll Ownership - Oversee the full payroll process, working with Datapay to ensure accurate and timely cycles, reviewing reports, checks, and reconciliations while maintaining compliance with Fair Work, NES, Awards, and superannuation requirements.
• SuccessFactors HRIS Lead - Serve as the primary SuccessFactors contact, ensuring data integrity, managing workflows, troubleshooting issues, and supporting system enhancements to drive efficiency.
• Champion People Experience - Provide clear, supportive guidance on payroll and related HR matters, creating an intuitive and transparent employee journey from onboarding to offboarding.
• Analytics & Reporting (Viser) - Use Visier to generate meaningful insights and accurate reporting, supporting leaders in decision-making and maintaining consistent data across systems.

For this role as a Payroll & HR Services Specialist we’re looking for someone who has the following skills and experience:

• Strong experience in Australian payroll
• Exposure to outsourced payroll models (Datapay experience is a plus!)
• Solid HRIS capability — ideally SuccessFactors
• Experience working with a large employee payroll base*
• A people-first mindset with great communication
• Attention to detail, curiosity & continuous improvement mentality
• Comfort working with basic reporting and data in tools like Visier

Perks

What’s in it for you?

• Competitive salary with contributions to your super and a bonus opportunity
•  A full-time permanent contract
• Support, training and an extensive onboarding program
• Hybrid working – up to 2 days a week working from home #LI-Hybrid
• Access up to two days of special event leave per year to utilise for your birthday, school events, moving, or volunteering!
• Delicious coffee and tea on-site and quarterly free staff orders of your favourite coffee and tea brand.
• Opportunity to purchase up to 10 days of additional Annual Leave per year
• Experienced and enthusiastic team

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Short cover letters (in the Message section) outlining your motivation to join JDE Peet’s in this role are greatly appreciated, if you have any questions you'd like to ask before applying you can do this through the message section as well.

Note: no applications are handled via e-mail.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect, and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

 

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