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Payroll & Benefits Advisor

Control Risks

London, England, United Kingdom Hybrid permanent

Posted: April 13, 2026

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Quick Summary

Responsible for the effective, timely and accurate management of the UK & Europe payroll and benefits, ensuring compliance with payroll legislation, best practice, and internal controls, while delivering a high level of service to employees.

Job Description

Responsible for the effective, timely and accurate management of the UK & Europe payroll and benefits, ensuring compliance with payroll legislation, best practice, and internal controls, while delivering a high level of service to employees


Requirements:
What You'll Do:

Payroll

• Managing the monthly payroll process through accurate and timely processing for all employees in line with best practice.
• To be the first point of contact for pay and tax queries.
• Responsibility for the management of the relationship with the payroll providers.
• Collation of monthly UK payroll spreadsheets and uploading the changes to ADP, checking the inputting of the data and ensuring the changes are accurate.
• Collation of monthly European payroll spreadsheets to send to the Finance Manager.
• Primary contact for resolving staff, internal and third-party queries and recommend solutions to payroll issues.
• Prepare and submit monthly and annual year end forms and returns to HMRC in line with RTI requirements and to employees (P11ds and P60s) in accordance with the regulations and deadlines.
• Ensure excellent relationship with the HR generalist team so that there is accurate data/information exchange.

UK Benefits

• To be main point of contact for UK benefits including those processed through payroll, the UK Group Pension Plan and the AXA Private Medical Insurance.
• Responding to employee queries regarding all UK benefits.
• Effectively process the cyclical activities in an accurate and timely manner.
• Ensure that employees have easy access to relevant and up to date information and that they are well informed, producing policies and guidelines where necessary.

Europe Benefits

• To be main point of contact for European benefits and liaising with relevant external payroll providers and instructing them to action benefits such as health insurance and travel expenses.

HR Projects and on-going team priorities

• Own and deliver assigned projects and priorities in line with deadlines as agreed with the team. Provide pro-active support with ad-hoc tasks where necessary. Ensure any issues are flagged to ensure delivery is in line with agreed deadlines.

Who You Are:

Essential

• Strong experience in running and managing a payroll system for 500+ employees, with excellent organisation and planning skills.
• Demonstrate a clear understanding of all aspects of payroll along with previous experience in managing outsourced payroll suppliers (ADP experience desirable but not essential).
• Working knowledge of payroll best practices and payroll legislation.
• Proven ability to contribute in a fast-paced environment with the ability to prioritise tasks and handle time efficiently.
• High degree of professionalism with ability to deal sensitively with confidential material.
• Strong communication skills with the ability to communicate with various levels of employees.
• Able to prioritise in a fast moving, high pressure, constantly changing environment.
• Excellent attention to detail with a dedication to accuracy, quality and integrity.
• Good teammate with a strong client service mentality, as well as a willingness to participate and help others.
• Qualified to foundation degree in Payroll Management or similar.
• Possess a minimum of intermediate level of competency with Excel, ideally working with pivot and look up tables.

Problem Solving

• Takes responsibility to analyse the situation to provide and or escalate the solution.
• Shows initiative in work, contributing new solutions or new ways of doing things.
• Clear, committed and delivers on what is required in role and strives to exceed expectations. Shows drive and determination to achieve high standards.

Client Centric

• Responds to clients positively and is flexible, provides best possible service to clients; Puts the client first.

One Firm

• Works with colleagues in a co-operative and supportive manner to achieve joint aims.

Personal Effectiveness

• Comfortable with change, adapts well to changing demands and maintains a positive personal style.
• Communicates clearly both verbally and in writing; Plans and organises own workload, prioritising when necessary.

To all recruitment agencies: Control Risks does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, Control Risks employees or any other company location. Control Risks is not responsible for any fees related to unsolicited resumes. Control Risks will only accept CV's from the partners with relevant agreement via the People and Talent team only.


Benefits:
Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.

We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.

Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status”

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

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