Payments Process Owner - Global Finance Operations

JD & Interview Framework

Functional Process Owner, Payments, Global Finance Operations (SDC BGL)

Job Description

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. This means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

We're looking for a highly motivated finance operations professional to join our Procure to Pay team in Bengaluru. The successful candidate will be detail-oriented, have outstanding customer service skills, and a passion for driving operational excellence and process improvements. The ideal candidate will enjoy getting their hands dirty and is a proven operator and change champion.

In this role, you will:

• Manage the Payment Processing function for Stripe, which includes, but is not limited to: 3rd party payments, T&E, Legal, Tax, M&A, and non-standard and urgent payment processing requests.

• Support the Global Procure to Pay team by assisting with a variety of operational tasks as needed related to ‘Keep the Lights On’ (KTLO) activities.

• Be responsible for executing P2P processes to the highest standard.

• Obtain a functional understanding of all upstream processes, such as supplier management, invoice processing, auditing, employee expense management, BAM, and TFIN.

• Act as a point of contact for internal and external payment queries, troubleshooting and performing root cause analysis for ad hoc and systemic issues.

• Assist with audit requests, which may involve reviewing high volumes of transactional and/or spreadsheet data.

• Develop and foster strong working relationships with internal cross-functional partners to understand current and future payment needs and opportunities.

• Balance multiple tasks and adapt to a global, fast-paced environment without compromising on Stripe’s 'user-first' principle.

• Support our Accounting team with all P2P related month-end tasks.

• Provide support needed for financial reporting and other administrative tasks that may be required from time to time.

We're looking for someone who has:

• 3+ years of relevant procure-to-pay experience, preferably with a multinational company.

• The ability to exercise good judgment and discretion while rigorously applying our compliance policies in the Procure to Pay function.

• Sound knowledge of accounts payable/general ledger systems and procedures, financial chart of accounts, and corporate procedures.

• The ability to work independently in a scaling and rapidly changing environment.

• Excellent organizational skills, along with effective written and verbal communication abilities.

• Solid problem-solving skills and a willingness to roll up one’s sleeves to get the job done.

• Familiarity with AP month-end reconciliations.

Nice to Haves:

• Oracle Fusion 12 experience (or working knowledge of Oracle or similar ERP).

• International banking experience utilizing multiple banking systems and platforms.

• Exposure to cutting-edge payment processing technology, as well as standard payment methods (ACH, Wire, SEPA, Check, etc.).

• Advanced Excel skills (PIVOTS, VLOOKUPs).

• Experience with Alteryx or other transformation tools.

• Report writing skills, process documentation, and advanced problem-solving skills.

• Accounts payable, procurement, or accounting background (experience with journal entries, accruals, monthly close, etc.).