Payments GTM Strategy & Operations Analyst

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Are you actively looking for a new opportunity, or just exploring the market? Either way, you might have just found your next adventure.

Lightspeed Payments is a critical growth driver for our business, powering accelerated investment into our platform globally. To support this momentum, we are opening a new expansion role within our Payments GTM Strategy & Operations team.

As a Payments GTM Strategy & Operations Analyst, you won’t just report on the business—you will help shape its future. Working directly with leadership, you will dig into root causes, uncover patterns, and transform complex data into the clear, actionable recommendations that steer our global strategy. This is a unique opportunity to join a high-growth environment where your insights will directly influence decision-making and fuel our continued expansion.

What you'll be doing:

• Lead high-priority strategic initiatives, such as modeling new market expansion opportunities, evaluating pricing structures, or re-engineering key operational processes.

• Conduct deep research to support benchmarkings, competitive analysis, and strategic revisions.

• Translate data and insights into clear and concise strategic recommendations and options to leadership.

• Support the execution of cross-functional initiatives and key projects, ensuring alignment with broader company priorities.

• Gather business requirements and translate business objectives into structured, quantitative solutions.

• Track and communicate progress on key projects using dashboards, status reports, and stakeholder updates.

• Synthesize findings and extract key messages for core stakeholders, creating concise presentations for C-suite consumption.

What you need to bring:

• 3+ years of experience in a strategy, operations, or analyst role.

• Strong business acumen; able to translate business needs into data requirements.

• Experience using data, insights, and financial outcomes to clearly articulate results.

• Proven ability to conduct deep research (benchmarking, competitive analysis) and inform strategic decisions.

• Proven track record of driving cross-functional initiatives to completion, leveraging excellent communication skills to align diverse stakeholders across IT, GTM Ops, Sales, and Marketing.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!

What’s in it for you?

Come live the Lightspeed experience...

• Lots of autonomy, flexible work culture and the option of fully remote work

• Genuine career opportunities in a company that’s creating new jobs everyday

• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback

• Work in a team big enough for growth but lean enough to make a real impact

• Development of very high traffic products, used at the global scale

• Opportunities to learn and expand your skill set

• Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)

• Flexible paid time off policy

• Health insurance

• Health and wellness benefit of $500 per year

• Hybrid working policy

• Paid leave and assistance for new parents

• Mental health online platform and counseling & coaching services

• Volunteer day

• LinkedIn Learning License

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $- base plus equity. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

#LI-AL2

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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