Payment Operations Specialist

We are looking for a reliable and process-oriented Payment Operations Specialist to join our Finance & Operations team. In this role, you will ensure accurate and timely payment processing for our supplier network, while maintaining high standards of compliance, documentation, and communication.

You will work closely with suppliers to guide them through our financial systems, manage monthly payment cycles, and support ongoing supplier relationships with operational and analytical insights.

Responsibilities:

• Payment Processing & Documentation – Collect, verify, and organize payment-related documents including purchase requests, POs, invoices, and delivery records. Ensure accuracy, legitimacy, and completeness before initiating payments.

• Voucher & Schedule Management – Prepare payable vouchers and manage payment timelines. Maintain a monthly schedule and ensure timely execution of transactions.

• Supplier Support & Guidance – Act as a point of contact for suppliers regarding payment processes, providing clear guidance on system usage and documentation requirements.

• Issue Resolution – Identify and address discrepancies, resolve supplier payment issues in real time, and collaborate with internal teams to drive timely resolution.

• Relationship Management – Build and maintain positive supplier relationships, ensuring transparency and responsiveness throughout the financial cycle.

Requirements:
• Fluency in English; additional languages are a strong advantage

• Experience with Excel, Word, and online platforms

• Strong attention to detail and organizational capabilities

• Self-motivated, independent learner with a proactive mindset

• Excellent interpersonal and communication skills to manage both internal and external stakeholders

• Ability to handle multiple tasks and manage time effectively in a fast-paced environment

• Strong problem-solving skills and a high level of accountability