Payment Operations Analyst

Your mission:
• Conduct detailed transaction analysis by comparing Looker data with bank statements from merchants/PSPs
• Detect and resolve discrepancies between sales systems, payment processor statements, and accounting records
• Categorize and map transactions including sales, refunds, chargebacks, and fees
• Investigate timing differences and settlement patterns to improve process accuracy
• Develop and document standardized reconciliation procedures and mapping protocols for varying PSP statement formats
• Work closely with the accounting team to align data categorization and improve data quality
• Regularly generate variance analysis reports and document root causes of discrepancies with clear resolution methods

Your profile:
• Have 2-4 years of hands-on experience in financial analysis, data reconciliation, or payment operations
• Possess in-depth knowledge of payment processors, merchant accounts, or fintech industry practices (preferred)
• Have experience with financial reporting, accounting principles, and variance analysis
• Be highly proficient in Excel/Google Sheets (pivot tables, VLOOKUP, complex formulas) and familiar with business intelligence tools like Looker (strongly preferred)
• Optional but beneficial: SQL querying skills for data extraction from databases
• Understand payment processing systems and merchant statement formats
• Be analytical with a keen eye for detail, able to identify root causes behind data discrepancies
• Demonstrate excellent communication skills to explain findings clearly to cross-functional teams
• Be self-motivated, organized, and able to manage multiple reconciliation projects with tight deadlines

Preferred qualifications: 
• Bachelor’s degree in Finance, Accounting, Business, or related field
• Knowledge of industry regulations, chargeback processes, and familiarity with multiple PSP platforms and statement format.

Why us?:
• Seize Your Opportunity: Play a pivotal role in a critical area of our business, with the autonomy to influence and innovate.
• Invest in Your Growth: Enjoy a generous monthly budget dedicated to expanding your skills and knowledge, ensuring you remain at the forefront of your field.
• Embrace Flexibility: We recognize the importance of work-life balance, allowing you the freedom to choose when and where you work best.
• Career Advancement: We provide a transparent path for career progression, consistently recognizing and rewarding your hard work and achievements.
• Collaborative Culture: Join a talented, friendly team of passionate professionals who support and inspire one another..
• Competitive Salary: salary starting from AED AED 8600 depends on your experience
• Other extra benefits according to the agreement

If you have precious experience in Digital / eCommerce businesses - this should be the right step-up You are looking for!