Patient Services Representative (Medical Receptionist)

Confidential

San Francisco, California permanent

Posted: February 12, 2026

Job Description

About Berman Skin Institute

Founded by board-certified dermatologist Dr. David Berman, BSI provides medical, surgical, and cosmetic dermatology across Northern California. We combine advanced technology with compassionate care to deliver the best patient experience possible.

At Berman Skin Institute, patients don’t just come to us for treatment, they come for confidence, healing, and life-changing care. You’ll be the first person they meet and the one who sets the tone for their entire visit. If you enjoy helping people, staying organized, and working in a fast-paced medical environment this is a role where you can build a long-term career, not just hold a front desk job.

What You’ll Do

You’ll coordinate the patient experience from arrival to departure:

Front Desk & Patient Experience

Welcome and check in patients

Answer phones and assist with questions

Schedule and confirm appointments

Educate patients on services and next steps

Insurance & Administration

Verify insurance eligibility

Update patient demographics

Collect copays and process payments

Document visits in EMR

Clinic Coordination

Work closely with medical assistants and providers

Help keep clinic flow organized and on time

Prepare patients for visits when needed

You are the hub of the clinic, communication, organization, and kindness are key.

What We’re Looking For

2+ year customer service or medical office experience preferred

Friendly, professional, and dependable

Strong multitasking and computer skills

Comfortable in a busy environment

Interest in healthcare, dermatology, or aesthetics a plus

High school diploma required

Available for occasional Saturdays

Benefits & Perks

Health & Financial

Medical, Dental, Vision Insurance

401(k) with company contribution

Competitive hourly pay

Paid Time Off & Paid Holidays

Employee Extras

Discounts on treatments and skincare

Stable schedule & supportive leadership

Positive team environment

More information about Berman Skin Institute can be found at http://www.skinmds.com

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