PATIENT SERVICES REP PRN
Dev2
Posted: December 10, 2023
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Quick Summary
We are seeking a Patient Services Representative to join our team at Cooper University Health Care, where we prioritize inclusivity and justice. The ideal candidate will be responsible for providing exceptional patient care and support to our patients, with a focus on serving diverse populations. The successful candidate will be a team player with excellent communication skills and a passion for delivering high-quality patient care.
Required Skills
Job Description
Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Cooper University Health Care
About us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
 
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
This position has a strong emphasis on customer service to our patients.
Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
Serve as the front line contact person for all incoming patients.
Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.
Serves as patient’s non-clinical navigator during discharge coordination.
Experience Required
Minimum one year of recent registration or billing experience working in a medical facility preferred.
 
Proficiency in  patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
 
Epic experience preferred.
 
Excellent organizational, written/verbal communication and teamwork skills.
 
Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required
Special Requirements
Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. 
 
Must possess excellent communication skills both verbal and written.
 
Must be skilled in the use of computers.