Patient Data Steward

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

Mission for this role:

IntegriChain is seeking a detail-oriented and collaborative data steward with strong communication skills for our Patient Data Stewardship team. The team works as subject matter experts in the rapidly developing patient data analytics space. Working on this team, candidates would develop and then leverage their knowledge to support pharmaceutical manufacturers by investigating and resolving data issues that obstruct or obscure the patient journey. They would also be contributing to the continued development of the team’s processes and tools, making use of new resources and techniques as they become available and areas for growth are identified.

This role requires an investigative mind, strong communication skills, and high attention to detail, as well as the ability to recognize and advance opportunities for improvement in existing processes. In addition, ideal candidates will be comfortable working with cross-functional stakeholders, external stakeholders, and specialty pharmacies to both support and improve existing programs.

Duties:

• Monitor, investigate, remediate data incidents to ensure they are resolved appropriately and within the specified SLA
• Conduct patient matching activities, utilizing tokenized data and patient journey analysis
• Communicate with manufacturers, specialty pharmacies, and internal teams to resolve issues
• Record issues and manage ongoing initiatives via JIRA and other ticketing tools
• Access, manipulate, and analyze data using SQL, MS Excel, and Python
• Assist in the development of process enhancements and streamlining of existing processes
• Collaborate effectively with the other Patient Stewards to maintain a healthy team environment and advance both short and long-term projects.

Qualifications and Competencies

• 3+ years of experience using SQL and Excel required, Python preferred, Power BI, command prompt helpful
• Strong verbal and written professional communication skills
• Flexible and Adaptable to feedback
• Interest in mastering complex systems and ability to seize initiative in improving processes
• Bachelor's Degree required
• Organized with an ability to prioritize and consistently follow-through
• Commitment to continued learning and development
• Ability to work well both autonomously and within a team

#LI-YG1

What does IntegriChain have to offer?

• Mission driven: Work with the purpose of helping to improve patients' lives! 
• Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and much more!
• Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.