Patient Care Representative

Job description:

Patient Care Representattive

JOB DESCRIPTION

Patient Care Representative

POSITION SUMMARY

We are seeking an exceptional, self-motivated front office candidate who has a positive attitude and is a good team player. We are searching for an individual with a passion for customer care and eagerness to join an amazing dental team. Must Have Experience in a Dental Office.

ABOUT THE COMPANY

Secure Dental's Mission is to transform the lives of our patients through personalized care and remarkable dentistry. We will improve the lives of over 50,000,000 patients through the power of their smiles. Our core values are the backbone of our organization and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented.

OBJECTIVES

Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; record treatment information in patient charts

Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments

Maintain a clean and organized front desk and reception areas

Attend and participate in internal meetings and complete required training

Performs other related duties as assigned by management

COMPETENCIES

Understand dental terminology, how to read radiographs, and explain basic procedures

Experience successfully maintaining a positive attitude while working in a team environment with competing priorities

Ability to maintain confidentiality with individual interactions with team members

Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite

Outstanding organization and administrative accountability

Strong written and verbal communication skills

Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence

EDUCATION AND EXPERIENCE

High school diploma or equivalent

1 year of front desk experience in a medical or dental office

PHYSICAL REQUIREMENTS

Ability to spend prolonged periods of time sitting at a desk using a computer

Ability to lift at least 15 pounds

BENEFITS

Health Insurance

401(k) Retirement Plan

Paid Time Off

Opportunity for Incentive Compensation

Leadership Autonomy

Work Life Balance with Fixed hours

Professional Training & Development Opportunities

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type: Part-time

Benefits:

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Paid training

Vision insurance

Ability to Commute:

Chicago, IL 60640 (Required)

Work Location: In person

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Schedule:

8 hour shift

Day shift

Monday to Friday

Weekends as needed

Education:

High school or equivalent (Preferred)

Experience:

Computer skills: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location: In person