Patient Care Coordinator
Confidential
Posted: April 29, 2026
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Quick Summary
The Patient Care Coordinator will be responsible for creating a welcoming, organized, and positive experience for patients at our clinic, providing excellent care and support.
Required Skills
Job Description
Patient Care Coordinator
Optimum Therapies – Rice Lake, WI
Optimum Therapies is a locally owned, therapist-led physical therapy practice with 8 clinic locations across Western Wisconsin and North Dakota and a team of over 85 employees. We are currently seeking a full-time Patient Care Coordinator to join our Rice Lake clinic.
As a Patient Care Coordinator, you are the first point of contact for our patients and play a key role in creating a welcoming, organized, and positive experience from the moment they walk through our doors or call our clinic.
What You’ll Do
A typical day may include:
Greeting and communicating with patients to provide a positive, supportive experience
Scheduling patient appointments and managing daily clinic flow
Answering incoming phone calls from patients and physician offices
Collecting insurance co-pays and private payments for services
Entering and maintaining accurate patient information in our systems
Assisting with patient room changes and coordinating clinic activity
Collaborating closely with a supportive, team-oriented staff
Schedule & Work Environment
30-35 hours per week
Clinic hours range from 7:00 a.m. to 5:00 p.m.
No evenings, weekends, or holidays
A team-focused environment that values flexibility, support, and community
What We’re Looking For
We’re looking for someone who brings professionalism, positivity, and strong people skills to our team:
A friendly, patient-focused mindset with excellent communication skills
Comfortable using computers and multiple software systems
Ability to multitask and stay organized in a fast-paced environment
Adaptable and willing to jump in where needed
A team player with a positive attitude
Honest, dependable, and trustworthy
Previous experience in an office or healthcare setting is preferred
Compensation & Benefits
$17.00–$18.00 per hour, based on experience
Flexible schedule to support work-life balance
Family-friendly, community-focused culture
Medical and dental insurance options
Employer-paid life and long-term disability insurance
Paid holidays and paid time off
401(k) with employer match
Voluntary insurance options
Ready to Apply?
To be part of our team at Optimum Therapies, please submit your resume and cover letter to:
Shelby Blome, Human Resources Director [email protected]